WhiteFlash & Local

[IdealCut]

Those of you that buy from Whiteflash, do you ship your ring/jewelry back to them to check over or polish or do you bring them to a local store?

I feel like this is the one thing keeping my from buying online. E rings need to be checked over and polished and such. Does Whiteflash do this sort of thing via mail?

Thanks

 

[Shay37]

I would not let anyone but WF touch mine. I'm just anal and real picky that way. I trust them completely, and I don't have that kind of relationship with any jeweler up here. That's just me.

shay

ETA: If I wanted my ring checked over, I would call them up and get a number and so forth so they would know it was coming. The last time it only cost me like $15.00 to send it back my end, and I happily paid the overnight fedex from them. It was worth the peace of mind of knowing it was in their hands to be checked.

 

[jaz464]

I asked WF about this, as I have a custom setting from them. Bob told me I could use a local jeweler for checking the prongs twice a year which I do, but if any repair work needed to be done I would always send it back to them.

 

[starryeyed]

Hi IdealCut and Welcome to Pricescope!

The value of the ring might come into play. I''m not sure if there are insurance limits with FedEx, but with registered mail, there is a $25K limit.

If you plan to purchase something over $25K, I would find out what the vendor''s policy is regarding shipping and what the cost might be. If it''s prohibitive, I''m sure you can find a local jeweler to take care of your ring - i.e. checking prongs, re-polishing, re-rhodium plating, etc.

I don''t think you should let the after-purchase care prevent you from buying online. You will most likely get a much nicer stone at a much better price at WF than at a B&M. Think about all of the people in the world who move or relocate - they aren''t going back to their original jewelers necessarily. They find new people to inspect their rings.

After-purchase care shouldn''t be a deciding factor for you. Don''t let a B&M bully you with this line either. Many of them will try anything to seal a deal. There is no way a polish job can justify the price difference.

 

[ladykemma]

buy a loupe and check your own prongs. buy an ultrasonic and do your own cleaning. there, two of the problems solved! anything else mail to whiteflash.