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Whiteflash - Current Status

Texas Leaguer

Ideal_Rock
Trade
Joined
Jul 27, 2009
Messages
4,115
Dear Pricescope Family,

Just an update to let you know current status at Whiteflash. Naturally we are adhering strictly to guidance from our governmental officials and health care experts. As such, on Monday we closed our showroom and all Whiteflash employees capable of performing their jobs from home were required to do so.

We are fortunate as we have been operating on a cloud computing platform for many years now, so much of our work can be performed remotely. For those jobs that require us to be onsite we have instituted safety precautions on our campus in response to the health alerts we have received including sanitation and social distancing, and will continue to attend to customer orders as long as it is safe to do so.

Currently we are working hard to get all pending jobs out to customers, shipping as many early as we can to make sure we limit any disappointments. If you have a job in progress and have not had an update recently please contact your consultant or call our toll free number.

Our ability to ship internationally is now very limited due to constraints put on us by our insurance company. However, we are making every effort to ship those which we can. It is a case by case basis at this point, so please inquire.

We are still able to fully service customers in the US and Canada. We have a huge inventory of certified diamonds and designer engagement rings IN STOCK and under our control. Our jewelers are currently working at close to full capacity so we are in business! Loose diamonds can be shipped promptly and many stock and designer pieces can be finished in a day or two. Please inquire if you are interested.

We would like to thank the Pricescope community for your wonderful support through the years. Whiteflash has developed solid contingency plans for the continuation of business after the present crisis abates. We expect to be able to ramp back up to capacity very quickly as soon as it is safe to do so.

From the entire Whiteflash Team our wish is for all of you to stay safe and to take good care of your friends, families and neighbors. We are all in this together, and together we WILL get through it.
 
Big hugs* to you and the whole WF family!

*VIRTUAL hugs of course, from a distance of 6 internet feet away! :cheeky:
 
@Texas Leaguer Will the refunds be processed in timely manner as well? I have been waiting for a week. Thanks.
 
Stay safe!!
Prayers outgoing for the WF crew and the PS family.
 
thank you to the amazing WF team!!!
 
Best wishes to you and the entire WF team as we all navigate these waters. Better days are ahead. . .until then be safe and take care!
 
Yes they will.

I see that you inquired about your refund this morning. As Vera assured you, it is in process.

Thank you.

I did not call. It must have been someone else but thanks.
 
Hope everyone over there stays safe and healthy.

I reached out to my WF Rep about a pending order and didn’t hear back yet. How long should I wait?
 
Y'all stay safe! It's awesome that you were able to allow some staff to work from home to reduce the numbers in the office!
 
Stay well, entire Whiteflash team!
 
Thank you everyone for your kind words, thoughts, and prayers. Our group of Whiteflash-ers are just such an amazing group that I am so totally blessed to be a part of. Everyone of us sends you all the good and healthy vibes during this season of coronavirus. As much as it stinks to be couped up and practicing social distancing, if this is what it takes to keep our Country / World safe, then it is something we should all do.


Stay well all you beautiful peeps. Big virtual hug from Texas!! :wavey:
 
Best wishes for all the WF staff to stay healthy and employed.

You guys make our world sparkle. Thanks. :clap:
 
It speaks to how big a family we are, that vendors are reaching out to us and that PSers are also offering their well wishes. Adding my thanks to our Whiteflash peeps for their service, concerns and well wishes. My thoughts are with all of you at Whiteflash and all of my fellow PSers. We shall persevere. Be strong and be well, everyone.
 
Thanks for the update! Hope you all stay safe and healthy! Be well...
 
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