rmkwebdesign
Rough_Rock
- Joined
- Aug 13, 2007
- Messages
- 60
If purchasing the e-diamond and setting from two different vendors, does one does one insure the diamond first and then get it set, or wait to insure until after the diamond is set?
1) Denver...as usual...a great job summarizing what I''ve understood to be the caseDate: 9/7/2007 1:37:13 PM
Author: Char
Thank you, Neil, for the kind words. As an FYI, we are in the process of upgrading our Web site and expect to launch it in October. It will have the updated information regarding our policy on covering loose stones in the process of being set into jewelry.
Char DeCoster
Jewelers Mutual
www.jewelersmutual.com
Sue Fritz is still with Jewelers Mutual and has taken on a new role within the company. In Sue's place, Jen Rammer and Kelley Green, licensed agents from our Personal Lines Insurance area, will correspond on technical insurance issues. My coworker Jon Hafemann, and I also will provide responses periodically.
Based on Eastern Time...looks like you''ve got 1 hour to update your website.Date: 9/10/2007 3:12:12 PM
Author: Char
I’ll take you up on that challenge Ira!
Bumping for Char DeCoster (or anyone) from Jeweler''s Mutual who might care to show up and comment...Date: 9/7/2007 4:32:44 PM
Author: Regular Guy
5) I''ve got 2 bits says October will come & go without the promised text (as this was, I believe promised before)...but I''d be delighted to be wrong...and October...is, after all, one month only away!
Date: 11/1/2007 11:24:07 AM
Author: Regular Guy
Bumping for Char DeCoster (or anyone) from Jeweler''s Mutual who might care to show up and comment...Date: 9/7/2007 4:32:44 PM
Author: Regular Guy
5) I''ve got 2 bits says October will come & go without the promised text (as this was, I believe promised before)...but I''d be delighted to be wrong...and October...is, after all, one month only away!
Hi Ira. Did you take a look? As of Monday, Oct. 29, Jewelers Mutual’s site not only has a new look, but this is what it says under Personal Jewelry, Learn More, FAQs:
We are aware that the insurance application still reads incorrectly online and we’re working on that. Because it’s a Flash application, it’s a little more tricky to alter, but it’s coming!
Now that you point it out, I do see the text you''re describing.Date: 11/1/2007 4:25:02 PM
Author: Char
Date: 11/1/2007 11:24:07 AM
Author: Regular Guy
Bumping for Char DeCoster (or anyone) from Jeweler''s Mutual who might care to show up and comment...Date: 9/7/2007 4:32:44 PM
Author: Regular Guy
5) I''ve got 2 bits says October will come & go without the promised text (as this was, I believe promised before)...but I''d be delighted to be wrong...and October...is, after all, one month only away!
Hi Ira. Did you take a look? As of Monday, Oct. 29, Jewelers Mutual’s site not only has a new look, but this is what it says under Personal Jewelry, Learn More, FAQs:
What are the exclusions to this policy?
This policy is not available for damaged jewelry or watches, loose stones that won''t be set, antique jewelry, items missing stones or pieces, non-jewelry items, or persons living outside the United States.
We are aware that the insurance application still reads incorrectly online and we’re working on that. Because it’s a Flash application, it’s a little more tricky to alter, but it’s coming!
Thanks for checking!
Char
Hi Ira,Date: 11/1/2007 4:50:39 PM
Author: Regular Guy
Now that you point it out, I do see the text you''re describing.Date: 11/1/2007 4:25:02 PM
Author: Char
Date: 11/1/2007 11:24:07 AM
Author: Regular Guy
Bumping for Char DeCoster (or anyone) from Jeweler''s Mutual who might care to show up and comment...Date: 9/7/2007 4:32:44 PM
Author: Regular Guy
5) I''ve got 2 bits says October will come & go without the promised text (as this was, I believe promised before)...but I''d be delighted to be wrong...and October...is, after all, one month only away!
Hi Ira. Did you take a look? As of Monday, Oct. 29, Jewelers Mutual’s site not only has a new look, but this is what it says under Personal Jewelry, Learn More, FAQs:
What are the exclusions to this policy?
This policy is not available for damaged jewelry or watches, loose stones that won''t be set, antique jewelry, items missing stones or pieces, non-jewelry items, or persons living outside the United States.
We are aware that the insurance application still reads incorrectly online and we’re working on that. Because it’s a Flash application, it’s a little more tricky to alter, but it’s coming!
Thanks for checking!
Char
I would suppose the application to be more binding. It was explained during your predecessor''s tenure that the difficulty with changing requirements, as is necessary, in each of all 50 states was another problem, and you never addressed this. Are you saying this difficulty no longer pertains?
I do suppose more binding than a statement made as you apply will be a statement made on the policy itself, once it is bound. Maybe you can just post for us exactly what it is that that says.
Of course, regardless of all of this...your being willing in real time to help those who need help while their diamond is being set, regardless of what your policy says...that will help the most.
But...since reliability, consistency, and documentation of what is insured is what you want to count on...well...that''s why I''m writing.
Thanks!
The description of the types of jewelry we insure on our marketing materials and within the online application is simply that, a description. An application more or less is to say, "Here is my information and a description of the items I would like you to cover. Will you accept me as an insured?"
Once an insurance company accepts the risk and issues a policy, there is binding contract for the length of time specified. We will not issue a policy for something we wouldn''t cover. If we did not agree to cover a loose stone, we would not issue a policy.
Both the application and the policy are filed with all 50 states. This process remains very labor intensive and time consuming.
I hope I''ve explained this clearly. Thanks for asking.
Char