jaz464
Ideal_Rock
- Joined
- Jul 11, 2005
- Messages
- 2,022
Sorry in advance for the length of this but I really need to vent. My e-ring expirience has been one thing after another. As some of you may remember, I was all set to have a setting created for me by a jeweler that I learned about through Bailey Banks and Biddle. I was originally going to have BBB send my diamond out to this jeweler to create a setting I had seen in their store. To make a long story short, I found out that BBB was charging me $8000 for a setting that the manufacturer could create for $3000. So I then decided to go directly through the manufacturer, until they found out that I had heard about them through BBB and had decided to cut out the middle man. They told me they could not make the setting because it was not ethical for them to go behind BBB's back. So the sent the diamond back to me.
I then found a local jeweler who I really liked. Everyone in the store was super nice and I had a chance to see a completed ring the jeweler had just finished. It was gorgous and I had a good feeling abou the place so I decided they were the ones to create my setting. I had called the jeweler a few days after we had agreed to do this project together to make sure that they would be using the platinum alloy that I wanted for the ring. When I spoke with the owner on the phone, he acted kind of confused (perhaps many people do not ask about such things). He told me that the alloy that I wanted was what their caster used but for some reason I felt like he really didn't know and was just saying that to pacify me. To make another long story real short, yesterday, after so much anticipation, my fiance went in to get the finished ring. Well, he took one look at it and a piece of pave was missing. Who doesn't check that before the buyer comes in. He pointed it out and the jeweler said "Oh I can pop that back in." Well he goes in the back and does so and when he brings it back out there are vice marks on the ring. I assume those were made when he replaced the pave. Who just snaps a pave stone in and hands someone their ring with vice grips? Then my fiance checked the for the platinum stamp and there was none. The jeweler looked up the alloy used in the paperwork and what do you know, it was not what we wanted. The jeweler called my fiance a little while after he left the store to tell him the alloy was actually something different, he had been looking at someone else's paperwork. It was not what I wanted still though but he tried to talk him into it. I am 100% positive that he is lying about this, because I am sure that the number of people who request special alloys are extremely rare. I know he doesn't have all kinds of different paperwork with different alloy written on them. When he called us back to tell us he was mistaken about the alloy, he told my fiance that the alloy was what he thought I wanted. lI am sooo mad
and frustrated that I could just scream. There is more to this story but I am trying to condense it a little. I am not giving this jeweler a second chance. We are going in there in a few hours to pick up our diamond. And sorry, but I refuse to pay for anything. I was outright lied to about the alloy mix. I am really stressing out about the diamond because it is a marquise and they set it and now are popping it out. What if they chipped a point? I am going to do my best to examine my diamond before I leave, I hope to god there is nothing wrong with it. I am sending the diamond to WF tomorrow (like I should have done in the first place) and the setting should be done in 3 weeks. By the way, we were needing this setting to be completed by this Friday because we are flying some people in for a surprise engagement party. Now I will not even have my ring for the party. I feel like it will take an act of god (or at least WF) for this setting to be completed.
I then found a local jeweler who I really liked. Everyone in the store was super nice and I had a chance to see a completed ring the jeweler had just finished. It was gorgous and I had a good feeling abou the place so I decided they were the ones to create my setting. I had called the jeweler a few days after we had agreed to do this project together to make sure that they would be using the platinum alloy that I wanted for the ring. When I spoke with the owner on the phone, he acted kind of confused (perhaps many people do not ask about such things). He told me that the alloy that I wanted was what their caster used but for some reason I felt like he really didn't know and was just saying that to pacify me. To make another long story real short, yesterday, after so much anticipation, my fiance went in to get the finished ring. Well, he took one look at it and a piece of pave was missing. Who doesn't check that before the buyer comes in. He pointed it out and the jeweler said "Oh I can pop that back in." Well he goes in the back and does so and when he brings it back out there are vice marks on the ring. I assume those were made when he replaced the pave. Who just snaps a pave stone in and hands someone their ring with vice grips? Then my fiance checked the for the platinum stamp and there was none. The jeweler looked up the alloy used in the paperwork and what do you know, it was not what we wanted. The jeweler called my fiance a little while after he left the store to tell him the alloy was actually something different, he had been looking at someone else's paperwork. It was not what I wanted still though but he tried to talk him into it. I am 100% positive that he is lying about this, because I am sure that the number of people who request special alloys are extremely rare. I know he doesn't have all kinds of different paperwork with different alloy written on them. When he called us back to tell us he was mistaken about the alloy, he told my fiance that the alloy was what he thought I wanted. lI am sooo mad
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