Waiting almost 1 month for GIA Cert from Jeweler

[grace007]

My husband and I ordered the diamond for my ring on Mother's Day. Picked up the ring + diamond a week later but was given a print out copy of the GIA certificate. I was told I would have the original GIA cert the following week. Following came and I went to pick up the certificate. Nothing. Following week I did the same and still no certificate.

It is almost a month now. Is this length in wait for a GIA Certificate normal? Should I be worried about the authenticity of this diamond?
Round 1.04 F VS2

 

[diamondseeker2006]

Have you contacted the jeweler to ask? If not, perhaps they just forgot about it. I would definitely tell them you will return the diamond if the original report is not received immediately.

 

[grace007]

Many times. The last time I questioned he said: "I will call you. You don't need to call."

What confuses me is that he has been in business since 1969. If this isn't normal practice in the industry, why start now? :/

 

[grace007]

Thank you. I certainly do not want to be scammed as well. :/

 

[marymm]

Yes, if you were promised a GIA cert and haven't received it almost a month later, you should be worried about being scammed. If it were me, I'd return the item immediately and find a more reputable reliable jeweler.

 

[Karl_K]

Here is what is likely going on. As a security precaution the owner of the stone holds the original report when sending it to the jeweler on memo. That is very common. I would even say its the norm these days.
Then when the jeweler pays for the diamond the report is sent to him/her to give to the client.
As long as the inscription on the diamond matches the report and the report matches report check online I would be annoyed but not super alarmed at this point.
That said keep bugging the jeweler to get on top of it and get it for you.

 

[MollyMalone]

Here is what is likely going on. As a security precaution the owner of the stone holds the original report when sending it to the jeweler on memo. That is very common. I would even say its the norm these days.
Then when the jeweler pays for the diamond the report is sent to him/her to give to the client.
As long as the inscription on the diamond matches the report and the report matches report check online I would be annoyed but not super alarmed at this point.
That said keep bugging the jeweler to get on top of it and get it for you.

Another benign possibility: the diamond didn't come from someone in the trade but rather is one the jeweler purchased/took on consignment from the original (or a previous) owner who'd lost the original GIA lab report. So your jeweler printed off the PDF from Report Check, figuring he'd ask GIA for a duplicate original if/when the diamond sold -- and he didn't know, until he asked GIA to issue a duplicate after your purchase, that GIA no longer does that, hasn't done so in 2-1/2 years because of fraud-related concerns.
https://www.gia.edu/gia-news-press/sealing-duplicate-suspension
http://www.idexonline.com/Memo?id=40209

But of course, if this alternate scenario is what's happened, that doesn't excuse his failure to come clean with you, and keep you hanging.

After you enter the report number on the photocopy you were given into GIA's Report Check search box
https://www.gia.edu/report-check-landing
does a GIA report come up that looks like the photocopy you have (if the report is dated July 1, 2010 or later, there will be a PDF download button on the upper, right-hand side of the page) & do the dates match; also, is the diamond inscribed on the girdle with the GIA report number?

 

[Landen]

I think MollyMalone is totally right. Taking into account that the jeweler almost 50 years in business, he should protect his reputation and not make risky or scam operations. I think you should wait a little bit more.

 

[Brian Knox]

Grace007,

I was going to mention the exact scenario that Karl explained as my guess.

However, I am a little concerned with the "I will call you. You don't need to call." comment.
I recommend ignoring that and calling at least twice a week, until they mention a firm date.

 

[Rockdiamond]

Good advice is given so far- to add:
The seller most likely knows what's up at this point.
If the cutter has the report, the seller will know.
Also, they'll know if it's missing at this point- there's really no need for waiting. Either the cutter has it, or shipped it to the seller already, or it's missing.
If it is missing, it's a decent sized pain in the butt- and it's ALL on the seller.
The stone needs to be removed from the setting and sent back to GIA. The GIA charges are not really this issue- but all the other stuff is.
Hassling the seller, per se, is probably not going to be effective- but letting them know you're informed about the implications may help.