URGENT Wrong Size Ring Please Help

[helpwantedplease]

So, my jeweler (who is a reputable Tacori platinum dealer in Northern Virginia) royally screwed up.

I ordered the Tacori HT 2546 linked here: http://www.tacori.com/engagement/ht2546rd65.html

It just came in today and the jeweler somehow managed to MAJORLY SCREW UP and ordered a size 6 instead of the 4.75 I requested. They admitted it was their mistake and offered to resize it in house to a 4.75. I said no way (thanks to previous research on here) and that I wanted it to be returned to Tacori to resize. The jeweler immediately agreed and sent it back to Tacori today. I am so furious with them though because what kind of incompetent idiot can not even manage to order the right size ring??

My questions are:

1. Do you guys think it will be okay if Tacori resizes it?
2. Will you be able to tell that it was resized?
3. Will it effect the integrity of the ring?
4. Do you think I should demand they completely remake the ring?

The problem is I planned to propose this weekend. That obviously isn't going to happen as it has already been sent back to Tacori. I just want this ring to be absolutely perfect. The jeweler promises that the ring will be resized by Tacori and back by next Friday (May 3rd) in perfect condition and that I will not be able to tell that it was resized. I can live with that if the ring will truly be in PERFECT condition. But, I would also be willing to wait an additional 2-3 weeks to totally remake the ring if I really need to.

What do you guys think I should do? I am really freaking out here so any advice/help is greatly greatly appreciated!

 

[diamondseeker2006]

I would want it remade. Sizing it down that much might loosen little stones in the setting. I would be upset, too. I am sooo sorry!!!

 

[AprilBaby]

Agreed, that's a significant size difference.

 

[shimmer]

I doubt Tacori will feel comfortable sizing that ring down so much! If they do, they will retighten all the stones and make sure it's in top condition, they have very high standards.

But I would call the jeweller right away to tell them you want it remade rather than sized. It was their mistake and they should take responsibility for it.

 

[slksapphire]

2 things:

- i would insist that the ring be re-made. that is too many sizes to go down.

- i would ask the jeweler to bring the ring back "as-is". you can propose with the ring and carry band-aids in your pocket for the actual proposal (my husband did this bc i never wore rings before our surprise proposal)! THEN you can send the ring back to get it fixed properly.

sorry this has put a wrench in your plans. i know your fiancee-to-be won't want to part with her ring, but this is really the right thing to do. i would prefer this to proposing with a temporary ring.

good luck and enjoy the proposal!

 

[sonnyjane]

2 things:

- i would insist that the ring be re-made. that is too many sizes to go down.

- i would ask the jeweler to bring the ring back "as-is". you can propose with the ring and carry band-aids in your pocket for the actual proposal (my husband did this bc i never wore rings before our surprise proposal)! THEN you can send the ring back to get it fixed properly.

sorry this has put a wrench in your plans. i know your fiancee-to-be won't want to part with her ring, but this is really the right thing to do. i would prefer this to proposing with a temporary ring.

good luck and enjoy the proposal!

I would disagree with this. I feel like if the OP has the opportunity to have the ring sized properly, he should just wait. When he proposes, she will likely want to not only wear the ring, but show it off. Having to send it off right away is kind of a bummer, at least in my opinion. It's different if you don't have a choice - i.e. if you're proposed to but your fiance didn't know your size and guessed, but in this case, the OP knows exactly what he SHOULD get and can get it done relatively quickly. I'd just wait the extra 2 weeks or so.

 

[diamondseeker2006]

Well, I think it would be a major downer to get engaged and then have to send the ring back for 2-4 weeks to have it remade, so I would personally reschedule the proposal. But I would also expect them to ask for a rush job on the new setting. You shouldn't be put at the end of their production list, you should be put at the top.

But I will say once more, you spent a LOT of money on that setting and I would demand a new one, not a resize. In fact, I might have it sized a 5 and put in tiny sizing beads, because I would never want to size that ring and the sizing beads would allow her to go up in size a little bit without sizing the ring.

 

[NonieMarie]

Well, I think it would be a major downer to get engaged and then have to send the ring back for 2-4 weeks to have it remade, so I would personally reschedule the proposal. But I would also expect them to ask for a rush job on the new setting. You shouldn't be put at the end of their production list, you should be put at the top.

But I will say once more, you spent a LOT of money on that setting and I would demand a new one, not a resize. In fact, I might have it sized a 5 and put in tiny sizing beads, because I would never want to size that ring and the sizing beads would allow her to go up in size a little bit without sizing the ring.

As usual, I agree with DS. The profile shows an additional design at 7 o'clock, any resizing will screw that up.

 

[oldminer]

The original extra design at 7 o'clock will be right where it would be even if the ring is re-made specifically to 4.75 finger size. The sizing element to be removed will be taken out of the casting wax instead of the metal, but otherwise look identical. There is zero reason to want a new ring made. Sizing such a ring at the original factory ought to be absolutely no problem and invisibly done. If you cannot see that the work has been done, then how can you tell if a ring was sized or not? It is certainly possible to make sure every diamond remains tight and you will not be able to see any evidence of re-tightening if it has been done properly.

You ought to discuss with the store owner that should a small diamond come out and be lost due to re-sizing, that they will cover you for a period of time. That would get you in very good shape.

 

[ame]

I would accept nothing less than a full remake to size. Period. That was a lot of money you spent, and they need to eat that cost and do it the right way.

 

[senorpacifico]

With my experience in resizing of some of my ring and especially worries of integrity of the ring, this would certainly come down to personal preference. Understanding on how they will resize the ring would be first question. Overall, you want the ring to be sized correctly. Either way, I would recommend you are aware of your warranty and number two, get that diamond ring insured if resized or remade. All the best.

 

[TracyBear]

I am so furious with them though because what kind of incompetent idiot can not even manage to order the right size ring??

4. Do you think I should demand they completely remake the ring?

The problem is I planned to propose this weekend. That obviously isn't going to happen as it has already been sent back to Tacori. I just want this ring to be absolutely perfect.

I completely empathize with your disappointment and frustration as we've had to reschedule our proposal twice due to delays in the making process of my rings. It's been about 3 months now and we've been through 7 versions of my ring. There's still issues with it so I sent it back. While your girlfriend might prefer an early proposal, I'm sure she'll be touched by all your effort to get her the perfect ring. Besides, she's suppose to spend the rest of her life with you so she'll love you no less if you're a little late proposal. Feel better, relax, take time to do it right! Don't let these small materialistic things get the best of you, ei calling someone an "incompetent idiot." I'm sure you've made a mistake or two during your career right? It's human to err.

I agree with the others, your ring needs to be remade for optimal structural integrity. It'll take time, but it'll be worth it. Good luck and may you guys have a happy life together.

 

[diamondseeker2006]

Tracy, I hope you aren't working with the same person for 7 remakes! As we say around here, if they can't do it right the first time, there's a good chance they aren't able to do it right! Of course, that is not the case with this thread since the error was making the ring in the wrong size. I do wonder what he ended up doing?

 

[TracyBear]

Tracy, I hope you aren't working with the same person for 7 remakes! As we say around here, if they can't do it right the first time, there's a good chance they aren't able to do it right! Of course, that is not the case with this thread since the error was making the ring in the wrong size.

The 7 remakes came from the same vendor. He's actually very good and has produce wonderful works for everyone here, except me. For some reason, he had a string of bad luck when it came to my ring. It started with him losing a loved one, then there was a blizzard, then he went on vacation, came back with health issues, there was also minor surgery for something unrelated. These delays that were out of his control. It was bizarre what this man went through during the process of making my ring. We started my project Feb 7th. It's April 27th and we're still trying to get the ring sized correctly because my shank is complicated. They haven't pave the Ering, much less started on my W-band. I'm debating on whether I should post a review for them or not once my ring is completed. Not a negative review, but mistakes I've made that people can learn from. Like after my prongs were messed up, my vendor and I had a mini falling out. Then we discovered that it's a misunderstanding so he gave us a discount as a sign of trust and we paid off the remaining balance our purchase as a sign of faith in return. Now my vendor has all of our money and our diamond for about 3 months.

In all honesty, at first I was as angry and frustrated as "helpwantedplease," but it doesn't help the situation. Now I just relax and let the greater powers work on this one. We've been waiting 3 months now, with our money and diamond gone and no exact date of when the project will be completed. If I didn't have a good sense of humor about life, I would've gone crazy. I have to remind myself that we're both trying our best to make this work, but we're in different states so miscommunications easily happens and photo can only do so much. My vendor is honest man who sincerely looks out for our best interest. I just feel that we have very bad luck working together. For example, the last re-size was completely my fault. He sent me ring #5, which was so big that if fell off my finger. I had it remade and it came back too small so I returned it. My vendor wants to finish this project as badly as I do so we can move on with our lives. More importantly, my man ain't going nowhere. We belong to each other ring or no ring. We've endured the journey together thus far, so we really want this saga to end. I can't wait until I'm one of the happy PS-er who gets to post "Yay, my ring is here!"