So, you are saying that although the designer might know it would do this, they brush it aside as no big deal? Boy it really bothers me. And again, I never see it so pronounced in other rings.
Yes, it is a very expensive lesson learned. Although I thought of this vendor being in the same class in a way, because they always had such exceptional feedback. Plus, since I haven't met w/ Pete formally yet, MAYBE he can do something, but I don't know yet. But this "lesson learned" is why I feel so sick about this; there is a vendor near here who will redo the ring over and over if necessary; of course he was somewhat expensive, but I should have just paid the extra for that piece of mind. Although, to be honest, I didn't want to spend that much on a ring, & if I'd known about the troubles with the hinged shank etc., I don't know for sure what I would have done. I might just not have done a new setting at all. I must say though that this experience has put a bad taste in my mouth about jewelry altogether. I don't think I will be buying any more rings any time soon. Maybe never again.
I can''t post pictures, but back when I was deciding on style, I had shown these profiles. I notice the A Jaffe & Jeff Cooper do tilt their diamonds up a bit, but the Scott Kay fan & also the Simon G w/ pave seem to be tilted about the same as mine. I''ve tried on the Scott Kay many times & never noticed the dark spots. Soooooo frustrating....
all rounds will do it too some extent it is part of the design and cant be made to go away totally in an RB, tested designs will pick stones and stone size and change the angle to minimise it.
Although again, I have never seen it so pronounced in any other ring. I will post a picture of a ring my DH''s aunt gave me. Although the diamonds are probably not tilted the same, I can''t even get it to make the same very pronounced "dots" or "spots" as they are on my ring new ring. I can tilt it etc..., and there might be a dark shadow, which would be expected, but not pronounced "spot." (I am back to being able to upload pics)
understand that...
I was shooting for almost exactly the same size stones as that Scott Kay ring, which are about 15 & 14 points, respectively. But in my ring he used what were supposed to be 16 & 12 points. The appraiser said the one that fell out was closer to 18 points.
Yes, I think he's going to (hopefully! it was what Martin Fuller suggested) swap out the stones anyway, to get rid of the 2 with strong blue fluorescence, and try to ensure that all the colors match visually. So hopefully at the same time like you said, find some that minimize it and/or tweak the angle or whatever. I do fear that it is something about the setting though, because when I take the diamond that is loose and try to do it (tilting it every which way), I don't see those same spots, yet I'm almost sure I saw it in that diamond before it fell out. So it's almost like something underneath the diamond is causing the dark spot, which somehow doesn't make sense to me. Like it's reflecting the metal underneath or something...
Not to beat this to death, but I was reading thru page 2 again, and saw this image you posted. (Wish I could get it to post again here) If the "darkness" (red) at the top of this image is what you are talking about, that wouldn't be a problem. The dark spots I see are much smaller and more distinct, like "spots". What is shown in this image wouldn't really bother me, I don't think.
Oh hon, I really am sorry you're feeling so bad about this..Date: 5/24/2008 4:03:09 PM
Author: old-fashioned girl
Thanks, arj. The only way to 'can just scrap the whole thing and start again' would be if we could get a refund. Otherwise I am out big bucks for a platinum ring w/ mismatched (at least visually) sidestones & a very expensive Fingermate shank. I blew my reset budget on this, and made the mistake of going with a vendor who does not have a remake or refund policy. Big, big mistake. (Unless he would agree to a refund, after all.) As it is, I may still have to scrap the FM shank, hopefully he will at least refund that?, because he did not warn me that it might totally deform in less than a month, or that it might be too weak for this design. But in any case, if he won't give a refund, I am stuck with just trying to make the best of this.Date: 5/23/2008 10:33:46 PM
Author: arjunajane
Hi OFG - I'm sorry about this saga you're going through, I have been following your threads.
I'm sorry as this is probably not waht you want to hear, but is there any way you can just scrap the whole thing and start again..?
I can definately see what you're worried about in the pics and it would p** me off - are you intent on this style? Can you swap out the stones as garry has said, or choose a new setting without too much financial loss?
Again I'm sorry and hope you can have it resolved soon hon..
It has totally stressed me out and made me ill. I wish I'd never started this project at all. Or sooo wish I'd gone with a jeweler who will remake it, because if it is just the angle that the stones are set causing the problems, then he could remake it a different way. I would defnitely have chosen a different style altogether if I'd known of all the problems. I would have done things COMPLETELY differently had I forseen all of this. Plus I wish the jeweler could have warned me if the design would cause problems.
Thanks, arjunajane. I appreciate your words. I should probably mention that I am meeting with Pete next week, and he does want to take care of my concerns, if possible. I know he can replace the missing diamond, and I''m pretty sure he will be willing to swap out the stones as Martin Fuller suggested. As for the hinged shank, I''m not sure but from all I''m hearing, it may not work out, and I''m not sure what he plans to do about that. I am asking about these things to have more info. & to understand it better when I meet with him. When I first noticed the "spots" for example, I thought, "is it just me, or are these weird?" And despite all the info. in this thread, I still just can''t believe it''s mostly the angle that they''re tilted at, since I''ve looked at other diamond rings and can''t even make those kinds of spots by turning the diamonds. I can''t even make them appear in the loose diamond that fell out. So anyway, as you say, hopefully he will offer a fair solution!Date: 5/24/2008 10:10:08 PM
Author: arjunajane
Oh hon, I really am sorry you''re feeling so bad about this..
I would defintately suggest going to the actual principle of this company with a written list of yor concerns and how they can be addressed to make you happy with your product.
I understand they don''t have a remake policy, but it doesn''t mean you have to accept a ring that your just plain not happy with..
Hopefully they will offer you a fair solution.
good luck sweetheart!
and Strm, cheers for the reply - I suspected but was hoping it wasn''t that simple
I can see what you''re poiting out with the jaffe and Kay rings, that the shank or another part of the design has compensated for this aspect.
THanks. Okay, so
**hugs** and fingers crossed for you!Date: 5/24/2008 10:20:47 PM
Author: old-fashioned girl
Thanks, arjunajane. I appreciate your words. I should probably mention that I am meeting with Pete next week, and he does want to take care of my concerns, if possible. I know he can replace the missing diamond, and I''m pretty sure he will be willing to swap out the stones as Martin Fuller suggested. As for the hinged shank, I''m not sure but from all I''m hearing, it may not work out, and I''m not sure what he plans to do about that. I am asking about these things to have more info. & to understand it better when I meet with him. When I first noticed the ''spots'' for example, I thought, ''is it just me, or are these weird?'' And despite all the info. in this thread, I still just can''t believe it''s mostly the angle that they''re tilted at, since I''ve looked at other diamond rings and can''t even make those kinds of spots by turning the diamonds. I can''t even make them appear in the loose diamond that fell out. So anyway, as you say, hopefully he will offer a fair solution!Date: 5/24/2008 10:10:08 PM
Author: arjunajane
Oh hon, I really am sorry you''re feeling so bad about this..
I would defintately suggest going to the actual principle of this company with a written list of yor concerns and how they can be addressed to make you happy with your product.
I understand they don''t have a remake policy, but it doesn''t mean you have to accept a ring that your just plain not happy with..
Hopefully they will offer you a fair solution.
good luck sweetheart!
and Strm, cheers for the reply - I suspected but was hoping it wasn''t that simple
I can see what you''re poiting out with the jaffe and Kay rings, that the shank or another part of the design has compensated for this aspect.
Thanks, Gypsy. Your input is helpful. I realize most vendors do not have a specific "remake policy" although I know Greenlake will do at least 1 remake, and I did have the choice of a vendor not too far from here who will re-do it as many times as necessary. So if going custom, I should probably have gone with them in retrospect. It's just that I thought, "what can go wrong with a classic 5-stone?" as I have seen so many & never dreamed of something like this dark spots issue. But one of the key reasons I went with Quest is that Pete was always very encouraging about the hinged shank, and I really had my heart set on the hinged shank. In part because for a good RHR, my knuckle is so much bigger than the ring area, it has to be about 1.5 sizes too big to go over there, and I hated the idea of my engagement diamond being in an ill-fitting solid-shank RHR, that would spin like crazy etc. But secondly, because I wanted to be able to wear it also on the Left hand (because it's my engagement diamond and best diamond, and I am sentimental and didn't want to have it sit in a jewelry box half the time), when I wanted to wear a different RHR, and the hinged shank would accomplish both. During the design process, I kept learning (after I'd paid my non-refundable half-price deposit) that there are many design limitations which I was never told about. Then, after only 1 month of wear, it deformed, and in asking about this, I am hearing from various vendors "that design is too delicate for a hinged shank" or "it should have been in white gold" etc., and it is sounding like this ring should never have been made w/ a hinged shank. And the first thing Pete said to me after he saw it had deformed was, "you don't need a hinged-shank." The time to tell me that should have been before I paid extra for it, and based all of my decisions on it. If I had been warned of these limitations up-front, my decision (what to do w/ my eng. diamond, setting style, custom jeweler vs. store-bought, which custom jeweler to use etc...) would have been completely different. Frankly, now, given all these things, I am thinking of putting my engagement diamond back in the solitaire for my left hand, and put a different stone in this ring, w/ a solid shank, and just have it as a RHR. Hopefully like you said, Pete can alleviate these other problems with the side-diamonds and some other issues, so that I can like the ring etc... Like you said, Quest has a good reputation, and I am hoping they really try to live up to it.
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