Hello Price Scope:
I am a wee bit feeling unnerved due to recent or lack of correspondance with the said jeweler. As of now, nothing has gone terribly wrong. I just have a bad feeling. I want to start chronincling my experience with the said jeweler in hope that my situation is as of yet not out of the norm and in hope of finding reinforcement of ideas in case I do run into something more serious later on.
About 5 weeks ago, I placed a deposit for a Whiteny Boin platinum engagement ring with padparadscha center stone. I was told by Bill, the owner, that it will take Boin less than 4 weeks turn around time to make the ring and mount the stone. Before the purchase, I was in regular correspondance with Bill. He would call almost everyday to update me regarding his search for the "right" padparadscha. He did find one that is pretty close to what I was looking for, hence, I placed the order with him. However, I have not heard from him after the order which is fine with me as long as everything goes according to schedule.
So, a month later after the order was made, I gave Bill a call to see if there''s an update on my ring since its the end of the 4th week since I placed the order. He immediately asked Andrea to call Boin and told me "I have no idea why they take this long!" Andrea told Bill and he told me that Boin should be done in a week. So, a week passes by, I gave Bill another call. I called around 3pm PST which is after hours in East Coast where Boin is. So, Bill told me he will call me back the next day with updates.
A day later, no call. I called back the day after that, and Bill told me that he THINKS he knows what is going on which is Boin is at some show and will be gone through the end of the week. And, he said he will call me monday with updates. Yesterday was monday, and he didn''t call. Today is Tuesday, and he didn''t call. I called Bill, but he wasn''t available. Instead, Andrea called me back after I left Bill a message.
Andrea told me that the order typically takes 4 to 6 weeks to fulfill by Boin and nothing is out of the ordinary. I told her that Bill told me I would get my ring in less than 4 weeks. She replied that this is too quick and that Boin is still at that show and will not return until perhaps a couple of more days. She said she has left messages with Boin but hadn''t received any replies yet.
So, I can do nothing but wait.
I had purchased a watch from Bill years ago. My mom and her friends have purchased things from him before too. I haven''t heard of anything that has gone wrong previously. And, nothing has really gone wrong yet. As long as the product is in good shape after it is received, I am a happy camper. However, my fiance and her family is anticipating to see it. I am in no rush at all. I just do not like being told different information with no follow through behind it.
I just hope there is no problem(s) after I receive the ring.
I will update this post as more information comes in. In the mean time, your opinions about the matter will be appreciated.
I am a wee bit feeling unnerved due to recent or lack of correspondance with the said jeweler. As of now, nothing has gone terribly wrong. I just have a bad feeling. I want to start chronincling my experience with the said jeweler in hope that my situation is as of yet not out of the norm and in hope of finding reinforcement of ideas in case I do run into something more serious later on.
About 5 weeks ago, I placed a deposit for a Whiteny Boin platinum engagement ring with padparadscha center stone. I was told by Bill, the owner, that it will take Boin less than 4 weeks turn around time to make the ring and mount the stone. Before the purchase, I was in regular correspondance with Bill. He would call almost everyday to update me regarding his search for the "right" padparadscha. He did find one that is pretty close to what I was looking for, hence, I placed the order with him. However, I have not heard from him after the order which is fine with me as long as everything goes according to schedule.
So, a month later after the order was made, I gave Bill a call to see if there''s an update on my ring since its the end of the 4th week since I placed the order. He immediately asked Andrea to call Boin and told me "I have no idea why they take this long!" Andrea told Bill and he told me that Boin should be done in a week. So, a week passes by, I gave Bill another call. I called around 3pm PST which is after hours in East Coast where Boin is. So, Bill told me he will call me back the next day with updates.
A day later, no call. I called back the day after that, and Bill told me that he THINKS he knows what is going on which is Boin is at some show and will be gone through the end of the week. And, he said he will call me monday with updates. Yesterday was monday, and he didn''t call. Today is Tuesday, and he didn''t call. I called Bill, but he wasn''t available. Instead, Andrea called me back after I left Bill a message.
Andrea told me that the order typically takes 4 to 6 weeks to fulfill by Boin and nothing is out of the ordinary. I told her that Bill told me I would get my ring in less than 4 weeks. She replied that this is too quick and that Boin is still at that show and will not return until perhaps a couple of more days. She said she has left messages with Boin but hadn''t received any replies yet.
So, I can do nothing but wait.
I had purchased a watch from Bill years ago. My mom and her friends have purchased things from him before too. I haven''t heard of anything that has gone wrong previously. And, nothing has really gone wrong yet. As long as the product is in good shape after it is received, I am a happy camper. However, my fiance and her family is anticipating to see it. I am in no rush at all. I just do not like being told different information with no follow through behind it.
I just hope there is no problem(s) after I receive the ring.
I will update this post as more information comes in. In the mean time, your opinions about the matter will be appreciated.