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thesouthseapearl.com

Ann

Brilliant_Rock
Joined
Sep 24, 2004
Messages
1,986

Has anyone bought from this site? I realize the necklaces offered are not tops but there are a few white South Sea strands that caught my eye. Of course, they are their most expensive, but whatever :). Some of their strands do appear lackluster but a few look a bit more promising. I'm not expecting fireworks, but I'd to find decent luster and 10mm and up.
 

pearlsngems

Ideal_Rock
Premium
Joined
Jan 4, 2010
Messages
2,823
I'm not wowed by the luster or surface quality. But if there is a specific necklace you like, I'd definitely ask for lots more photos!

Their return policy is not particularly consumer friendly. https://www.thesouthseapearl.com/pages/return-policy
And only 30 days to return it to Indonesia...do those 30 days begin when you buy it or when you receive it? And sometimes they reject the refund or only give partial refunds. Based on what? Sounds very subjective-- and it conveys the impression that they really don't want to have to give refunds.

Speaking personally, that return policy alone is enough to deter me from buying from them.
 

Ann

Brilliant_Rock
Joined
Sep 24, 2004
Messages
1,986
I'm not wowed by the luster or surface quality. But if there is a specific necklace you like, I'd definitely ask for lots more photos!

Their return policy is not particularly consumer friendly. https://www.thesouthseapearl.com/pages/return-policy
And only 30 days to return it to Indonesia...do those 30 days begin when you buy it or when you receive it? And sometimes they reject the refund or only give partial refunds. Based on what? Sounds very subjective-- and it conveys the impression that they really don't want to have to give refunds.

Speaking personally, that return policy alone is enough to deter me from buying from them.

I agree. I read their return policy after I posted this question. Kinda a no go for me. Thanks.
 

katbran

Brilliant_Rock
Trade
Joined
Mar 4, 2011
Messages
1,027
I'm not sure who they are.. they mention 'their farms in Australia and Indonesia" but there are very few pearls farms here and unless they have a different name.. they aren't one of them. The office is in Jakarta.
 

Ann

Brilliant_Rock
Joined
Sep 24, 2004
Messages
1,986
I'm not sure who they are.. they mention 'their farms in Australia and Indonesia" but there are very few pearls farms here and unless they have a different name.. they aren't one of them. The office is in Jakarta.

thanks for the heads up!
 

BillyDoster

Rough_Rock
Trade
Joined
Jan 14, 2023
Messages
4
I'm not wowed by the luster or surface quality. But if there is a specific necklace you like, I'd definitely ask for lots more photos!

Their return policy is not particularly consumer friendly. https://www.thesouthseapearl.com/pages/return-policy
And only 30 days to return it to Indonesia...do those 30 days begin when you buy it or when you receive it? And sometimes they reject the refund or only give partial refunds. Based on what? Sounds very subjective-- and it conveys the impression that they really don't want to have to give refunds.

Speaking personally, that return policy alone is enough to deter me from buying from them.

I'm just learning everything here! But you provided an interesting link! https://www.thesouthseapearl.com/pages/return-policy
 
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