niceice
Brilliant_Rock
- Joined
- Jan 29, 2003
- Messages
- 1,792
Well, after some 25 years in the business, we thought we''d heard it all, but then this weekend a local restaurant owner walks in with his wife''s wedding ring and says "what do you think?"
"Have you got insurance?" I asked as I studied the severely damaged diamond... Practically 40% of the Crown was gone... The diamond had been set in a bar style channel set ring and the diamond had been set too high so that the crown sat well above the two gold bars which normally would have offered the top of the diamond some protection...
"No" he replied, but that''s not my question... "I bought this ring from Local Jeweler ''X'' who is a ''friend'' of mine and he assured me at the time that it was an excellent diamond..."
And there I sat staring at what had probably been an I-1, light topolite at best trying to find something ''soothing'' to say about the situation... "Well, it''s kind of difficult to ascertain at the moment, but let''s talk about your options..."
I explained that since the diamond weighed about a third of a carat that it might fall under the general coverage of a standard homeowner''s policy (some policies offer general coverage to $1,500.00 or so) and recommended that he talk to his agent... And off he went...
Today the client walks into our store to tell us that he went back to see his ''friend'' and that he is going to replace the diamond free of charge... Apparently he explained to him how the diamond should have been set to begin with (we had showed him a few examples)... But here''s the KICKER! He wants to know whether there are different types of diamonds for rings and pendants because his ''friend'' explained to him that he had made an error (not in setting the stone, but) in selling him the stone because he had sold him a diamond that was ''soft'' which should have been used for a pendant whereas harder diamonds are for rings!
Wa-ha-ha! We practically fell all over ourselves! Robin who while outspoken rarely swears, exclaims: "In all my years in the business, that is the biggest crock of sh-- I''ve EVER heard!" to which the client says "yea, it sounded a bit off to me... I''ll bring you that diamond to check out after he replaces it..."
"Have you got insurance?" I asked as I studied the severely damaged diamond... Practically 40% of the Crown was gone... The diamond had been set in a bar style channel set ring and the diamond had been set too high so that the crown sat well above the two gold bars which normally would have offered the top of the diamond some protection...
"No" he replied, but that''s not my question... "I bought this ring from Local Jeweler ''X'' who is a ''friend'' of mine and he assured me at the time that it was an excellent diamond..."
And there I sat staring at what had probably been an I-1, light topolite at best trying to find something ''soothing'' to say about the situation... "Well, it''s kind of difficult to ascertain at the moment, but let''s talk about your options..."
I explained that since the diamond weighed about a third of a carat that it might fall under the general coverage of a standard homeowner''s policy (some policies offer general coverage to $1,500.00 or so) and recommended that he talk to his agent... And off he went...
Today the client walks into our store to tell us that he went back to see his ''friend'' and that he is going to replace the diamond free of charge... Apparently he explained to him how the diamond should have been set to begin with (we had showed him a few examples)... But here''s the KICKER! He wants to know whether there are different types of diamonds for rings and pendants because his ''friend'' explained to him that he had made an error (not in setting the stone, but) in selling him the stone because he had sold him a diamond that was ''soft'' which should have been used for a pendant whereas harder diamonds are for rings!
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