shape
carat
color
clarity

Tacori ring (warranty) question...

Status
Not open for further replies. Please create a new topic or request for this thread to be opened.

RunnerAWB

Rough_Rock
Joined
May 27, 2009
Messages
1
My fiance proposed to me with a beautiful 18K White Gold Tacori Ring last year! (1.02 Carat Brilliant Cut Color G Diamond--gorgeous)--I was very surprised--I have always loved Tacori...anyway, here is my question/situation:

We are getting married 9-12-09 and unfortunately (but somewhat expected)--the ring has yellowed--especially the bottom and the prongs. We want to re-rhodium plate the ring before the wedding, so that it is shiny white as opposed to this yellow.

The Tacori Authorized Retailer Jeweler in NJ (our family has known them for YEARS) told my Fiance that the rhodium plating was free from Tacori (he also told him shipping was free to/from Tacori) but now, as it turns out, we have been told that shipping is not free (they said around 120-150.00 total for the shipping!) to Tacori and it takes around 6 weeks for the ring to be re-dipped and sent back! (needless to say, we need to hurry!)

We have contacted Tacori (no response yet via email) and asked the same question. Just curious as to if any of you (perhaps those who work for Tacori Authorized Dealers) know what our options are...

- Can we take the ring to be re-rhodium plated at an authorized dealer and will it cost us?
- If we take it to a tacori authorized dealer, have them rhodium plate the ring, will it then void our warranty with Tacori?

Any suggestions are helpful to me. I''m so frustrated, as is my Fiance--he''s getting the run-around everywhere! (We are in the DC region if that helps anyone!)
7.gif


Thanks.
-Aubrey
 
I''m also waiting on a Tacori so I know a thing or two.

First, I''m not aware of any free rhodium re-plating that they do. What I struck with my jeweler was that I get free rhodium platings from him (once) then I pay a nominal fee (like $30-40) each time after.

I can see that shipping will cost a lot and I am not sure how that was free to begin with. Shipping it requires insurance and that gets costly. It''s cheaper to rhodium plate it overnight at a jeweler than to ship back to Tacori.
 
Status
Not open for further replies. Please create a new topic or request for this thread to be opened.
GET 3 FREE HCA RESULTS JOIN THE FORUM. ASK FOR HELP
Top