Tacori recasting questions

[Jlcarpenter]

I recently sent my rings back to Tacori for sizing and was just told by the jeweler that Tacori wants to recast my engagement ring due to a hairline fracture in the platinum. I certainly didn't appreciate any cracks in the metal. Is this legit or a way to make more money off us? Any idea how much recasting costs? Can't it just be fixed instead of completely remade?

Thanks in advance for any replies.

Jen

 

[Gypsy]

There should be bo cost to you. It's a manufacturing defect most likely and should be under warranty.