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Tacori recasting questions

Jlcarpenter

Rough_Rock
Joined
Jun 3, 2016
Messages
1
I recently sent my rings back to Tacori for sizing and was just told by the jeweler that Tacori wants to recast my engagement ring due to a hairline fracture in the platinum. I certainly didn't appreciate any cracks in the metal. Is this legit or a way to make more money off us? Any idea how much recasting costs? Can't it just be fixed instead of completely remade?

Thanks in advance for any replies.

Jen
 

Gypsy

Super_Ideal_Rock
Joined
Aug 8, 2005
Messages
40,198
There should be bo cost to you. It's a manufacturing defect most likely and should be under warranty.
 
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