I emailed Whiteflash earlier in the week and was seriously impressed when I received a reply within about 30mins. In the scope of a day we exchanged about five emails. We had been looking at James Allen and Blue Nile but after how helpful the Whiteflash diamond consultant was, we thought we would just stay the course and have them source our diamond for us.
In her last email, the consultant asked for my phone number so we could continue over the phone. I disclosed to her that both my husband and I are deaf, and additionally live in Australia so it would make it tricky to get in contact that way. I asked if she wouldn't mind if we continued via email in the initial stages but said I understood she might feel more comfortable calling to verify that we are an actual couple and serious about the purchase. I attached the contact information of my fiance's daughter, who is my former personal assistant and interpreter. I (obviously) trust her implicitly to speak on my behalf and she has done a fair amount of research with me about diamonds so she knows what we are looking for.
I suppose I could just be paranoid, but I am a little surprised that after receiving such rapid, diligent and helpful correspondence in that first day, I haven't heard from them in four days? Is this normal? Should I start looking at other vendors? We're getting married in early January so it would be a relief to get the ring sorted as soon as possible. On top of that, I am just antsy for my ring lol, and would *love* to have it by my 28th birthday, in early December.
Our budget is $130,000 Australian dollars, so that works out to about $80-90k American. I have looked at James Allen and Blue Nile but I don't think they have anything to our general preferences. What are some other websites that I could be looking at?
Thanks,
Carly.
In her last email, the consultant asked for my phone number so we could continue over the phone. I disclosed to her that both my husband and I are deaf, and additionally live in Australia so it would make it tricky to get in contact that way. I asked if she wouldn't mind if we continued via email in the initial stages but said I understood she might feel more comfortable calling to verify that we are an actual couple and serious about the purchase. I attached the contact information of my fiance's daughter, who is my former personal assistant and interpreter. I (obviously) trust her implicitly to speak on my behalf and she has done a fair amount of research with me about diamonds so she knows what we are looking for.
I suppose I could just be paranoid, but I am a little surprised that after receiving such rapid, diligent and helpful correspondence in that first day, I haven't heard from them in four days? Is this normal? Should I start looking at other vendors? We're getting married in early January so it would be a relief to get the ring sorted as soon as possible. On top of that, I am just antsy for my ring lol, and would *love* to have it by my 28th birthday, in early December.
Our budget is $130,000 Australian dollars, so that works out to about $80-90k American. I have looked at James Allen and Blue Nile but I don't think they have anything to our general preferences. What are some other websites that I could be looking at?
Thanks,
Carly.