wallyworld
Rough_Rock
- Joined
- Nov 29, 2015
- Messages
- 4
Hi All,
Wanting to fetch an opinion on an e-ring that I recently purchased from JA. It arrived the other day, setting and the stone look great and it’s exactly what I was after. But…..
I did notice the ever so slightest movement of the stone in the prongs (Platinum pave setting, with a 0.58c centre diamond in 4 prongs). I was giving the ring the 15th inspection of the night, when I noticed if I hold it to my ear and tap the diamond I can hear the slightest movement (like a ting sound).
So I wanted an opinion on a few things –
Should there be absolute zero movement of the diamond?
Would this tiny movement damage the setting or diamond? Or risk it falling out – though as I mentioned it’s a tiny tiny amount of movement.
I have raised it with JA – who said:
“We can certainly have you send it back in to be refurbished. It is honestly likely fine, however if it is bothersome to you which I would completely understand, you can send it back to us at no cost but it would take about 3-4 weeks. It may be more convenient for you to get the prongs tightened locally.”
I would have to pay to ship it back – which may be the cost of having a local jeweller simply tighten the prongs and it would take 4 weeks to get it back.
Would you consider this a serious issue? (Other than being an annoyance on a brand new gosh darn ring)
Or suggest a reputable jeweller in Melbourne city to get their opinion.
Thanks - Wally
Wanting to fetch an opinion on an e-ring that I recently purchased from JA. It arrived the other day, setting and the stone look great and it’s exactly what I was after. But…..
I did notice the ever so slightest movement of the stone in the prongs (Platinum pave setting, with a 0.58c centre diamond in 4 prongs). I was giving the ring the 15th inspection of the night, when I noticed if I hold it to my ear and tap the diamond I can hear the slightest movement (like a ting sound).
So I wanted an opinion on a few things –
Should there be absolute zero movement of the diamond?
Would this tiny movement damage the setting or diamond? Or risk it falling out – though as I mentioned it’s a tiny tiny amount of movement.
I have raised it with JA – who said:
“We can certainly have you send it back in to be refurbished. It is honestly likely fine, however if it is bothersome to you which I would completely understand, you can send it back to us at no cost but it would take about 3-4 weeks. It may be more convenient for you to get the prongs tightened locally.”
I would have to pay to ship it back – which may be the cost of having a local jeweller simply tighten the prongs and it would take 4 weeks to get it back.
Would you consider this a serious issue? (Other than being an annoyance on a brand new gosh darn ring)
Or suggest a reputable jeweller in Melbourne city to get their opinion.
Thanks - Wally