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Shout out to James Allen and Thanks Emily!

D&T

Super_Ideal_Rock
Premium
Joined
Oct 27, 2008
Messages
12,503
This was my first experience in actually buying anything from James Allen albeit a small .32ct RB stone, Emily my sales rep was very attentive, responsive and helpful! Ordered my diamond on Wednesday and arrived this morning (friday) at my office! Well packaged and great presentation.

I have communicated in the past but never committed to anything. One thing that I do not like is limiting ASET (lifetime?) to only 3 per customer considering they had me in their system in ordering a couple of ASET previously . What if I want to buy 10 diamonds in the future, I only get 3? anyways other than that issue I have, everything else went smooth. Great Price and excellent customer service. I will be a returning customer, however we'll have to work on the ASET thing later ;))
 
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