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Ritani switched videos

0515vision

Brilliant_Rock
Joined
Jan 16, 2023
Messages
865
Just a word to the wise. Ritani sent me the incorrect video for a diamond on Friday. I caught it today with another customer service rep today bc I needed another video. The inclusions looked too familiar, and sure enough, the previous rep had emailed the incorrect video. Buyer Beware!

When they send you the video link, there's a STOCK NUMBER embedded in the link. Between the stock #, IGI# and SKU#, hopefully everyone can triple check that the video matches up with the stone. Maybe this is why everyone should also do their own legwork at home - Idealscope or loupe or ASET, etc?

Anyway, wondered what ppl (esp @Kim N) think of these as a pair. Since I'm the only one who knows the SKU# of the videos, I'm not worried about poachers this time!

https://vaishali.diamx.net/PartySearch/DNADetails?StockId=317486&UrlType=Video

https://vaishali.diamx.net/PartySearch/DNADetails?StockId=299982&UrlType=Video
 

Kim N

Ideal_Rock
Premium
Joined
Oct 6, 2005
Messages
6,491
Good catch with the incorrect video. The new stone appears to have blue nuance and isn't cut as well as the original one.
 

0515vision

Brilliant_Rock
Joined
Jan 16, 2023
Messages
865
Thx @Kim N! Now I see what you mean by blue nuance.
The new vid is actually the stone we thought we liked! Dodged a bullet there!

Gonna take my time and keep searching ... no rush ... the hunt is half the game!
 

Karl_K

Super_Ideal_Rock
Trade
Joined
Aug 4, 2008
Messages
14,714
The have a ton of EC diamonds all with the same picture and video up right now.
 
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