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repost-Not up to IGI certs

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shakeyguy

Rough_Rock
Joined
Mar 15, 2002
Messages
3
Getting a "The parameter is incorrect. " from netscape upon posting,trying IE.
I reciently purchased a engagement ring from mall jeweler "Z****" and, after hearing some comments on it, had it checked by a certified gemoligist. She said the size, clarity, cut are all correct but that the color is "WAY OFF" yellowish. Obviously I am not happy. Before I confront them is their anything I can do to prevent it from becoming a "its her opinion" contest. She will be suppling me with new certs based on her inspection.
Thank you
Ken S:rolleyes:
 

lawmax

Brilliant_Rock
Joined
Dec 31, 1999
Messages
1,317
Hmmmm........

I'll start with the obvious, so please forgive me. What is Zales's return policy? Any chance of getting your money back?
 

shakeyguy

Rough_Rock
Joined
Mar 15, 2002
Messages
3
I will be talking to the manager on that tomorrow. The stated policy is "full price applied to upgrade" but what I want is not a upgrade but rather what I initally paid for. My next stone will not be from them unless they do some form of no cost upgrade/replacment on this that the gemoligist confirms as a better stone.
P.S. Gemoligist also noted their platinum setting is also not marked platinum. HMmmmmmm :errrr:
Ken
 

jamesd

Shiny_Rock
Joined
Feb 8, 2001
Messages
106
Maybe it's just a platinum color ring, not one made out of platinum...

but I suppose that would be illegal. I hope.
 
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