- Aug 29, 2008
Hello! I have had my ring since December and it was made by a very reputable jeweler. I really do not know what to do at this point. The center stone started making noises and visably moving in the setting in december in the first 2 weeks(I had not hit it or dropped it or anything!) and so I brought it back to the jeweler. He fixed it and then I noticed more noises, so I brought it back and he fixed it again. Then I must have hit my hand against something because I noticed that one of the small stones was missing and that the center stone was loose again-so I returned it and had it fixed again. Then a few weeks later I noticed that one of the prongs was lifted up and my stone was moving around more than it ever had. The jeweler thinks I must have snagged it on something for it to have lifted the way that it did. He repaired this about a month ago, and now I am noticing rattling again!! I have been so careful-I have not bumped into anything or dropped the ring. What is going on? This is supposed to be a very secure setting-4 prong platinum and an emerald cut. I do not want to keep bringing the ring back to be fixed because it is really out of the way for me. It is insured. Should I bring it to a different jeweler?