Hi, I''ve been lurking on the site for a while now and I finally have a question that can''t be answered through old posts, so I figured it was time to register! First, I want to thank you guys for all the help you unknowingly gave me during my diamond search.
Thanks to this forum, my boyfriend and I picked out a beautiful .82 cushion and had it set in a simple white gold solitaire setting. We are not "officially" engaged yet, but my boyfriend showed me the finished product because he wasn''t happy (and didn''t think I would be happy) with the prongs and wanted to know what I would want done about it. We asked the original jeweler (internet vendor) to do split-claw prongs and sent pictures of my dream Leon Mege prongs. But, I guess if you want Leon Mege you have to get the real thing, because, although the designer said he''d have no problem replicating the design, these prongs don''t even look close. Unfortunately, we are on a budget and LM was not an option, but we don''t want to settle for these prongs. I have pretty much given up on the split-claw thing (I followed Beau13''s saga and have vicariously learned my lesson), but what can be done to fix this? I don''t want to send it back to the original designer becuse (a) although he was nice and had a lot of beautiful examples of his work on his website, I feel like he didn''t listen to anything we said (maybe because it was an inexpensive setting, but even so if he didn''t feel like doing it right, I wish he would have just told us), and (b) I think it''s been to long for him to fix it free of charge and I don''t want to deal with the hassle of shipping/waiting/worrying when we can get it done for the same price locally.
We spoke with the service department at Jared''s (we aren''t native to the area and didn''t know where else to start) and an employee discussed the situation with one of the goldsmiths and told us that they could fill in the grooves on the head and file down the prongs so that they just look like regular single prongs and don''t take up so much space on the diamond for only $30. I wanted to get a second opinion, but we got mixed reviews on what could be done. In the end, we decided to go back to Jared''s because they made it seem like it would be a simple fix and were willing to do it while we waiting in the store. However, when my boyfriend went back to have it done, a different woman was working and after she went to speak with one of the goldsmiths (apparently a different one), she came back saying that what we wanted couldn''t be done. She said the best they could do was fill in the grooves and not shave the prongs down and that it would cost $70. The cost isn''t really the problem, although it is a concern, but I realize that $30 seems ridiculously inexpensive and $70 would be fine, I just wanted to show the disparity in the opinions from the same store.
Anyway, so since we can''t get a straight answer, nothing has been done yet. The most important thing to me is that the prongs be smaller, so I am mostly concerned with whether that is possible. We aren''t totally opposed to getting a new head, but I imagine this will be significantly more expensive and we''d rather spend as little as possible. However, I''m not going to sacrifice being completely satisfied with the ring in order to save $100-$200. I hope I don''t sound like a complete brat, I love and appreciate the ring so much and of course the most important thing is that my boyfriend and I are going to spend the rest of our lives together, but we''ve already put so much into the ring process, it seems silly to quit before I''m as happy with it as reasonably possible. So, I guess my question is (if you''ve made it all the way through this horribly long post!), what would all of you do about this? Is it even possible to shave down the prongs the way I want or would it be best to just get a new head? Thanks so much in advance for any help or advice!
ps. I''ve attached a picture (hopefully it worked), sorry if the quality isn''t very good--I''m not a very good diamond photgrapher and this was the best I could do!
Thanks to this forum, my boyfriend and I picked out a beautiful .82 cushion and had it set in a simple white gold solitaire setting. We are not "officially" engaged yet, but my boyfriend showed me the finished product because he wasn''t happy (and didn''t think I would be happy) with the prongs and wanted to know what I would want done about it. We asked the original jeweler (internet vendor) to do split-claw prongs and sent pictures of my dream Leon Mege prongs. But, I guess if you want Leon Mege you have to get the real thing, because, although the designer said he''d have no problem replicating the design, these prongs don''t even look close. Unfortunately, we are on a budget and LM was not an option, but we don''t want to settle for these prongs. I have pretty much given up on the split-claw thing (I followed Beau13''s saga and have vicariously learned my lesson), but what can be done to fix this? I don''t want to send it back to the original designer becuse (a) although he was nice and had a lot of beautiful examples of his work on his website, I feel like he didn''t listen to anything we said (maybe because it was an inexpensive setting, but even so if he didn''t feel like doing it right, I wish he would have just told us), and (b) I think it''s been to long for him to fix it free of charge and I don''t want to deal with the hassle of shipping/waiting/worrying when we can get it done for the same price locally.
We spoke with the service department at Jared''s (we aren''t native to the area and didn''t know where else to start) and an employee discussed the situation with one of the goldsmiths and told us that they could fill in the grooves on the head and file down the prongs so that they just look like regular single prongs and don''t take up so much space on the diamond for only $30. I wanted to get a second opinion, but we got mixed reviews on what could be done. In the end, we decided to go back to Jared''s because they made it seem like it would be a simple fix and were willing to do it while we waiting in the store. However, when my boyfriend went back to have it done, a different woman was working and after she went to speak with one of the goldsmiths (apparently a different one), she came back saying that what we wanted couldn''t be done. She said the best they could do was fill in the grooves and not shave the prongs down and that it would cost $70. The cost isn''t really the problem, although it is a concern, but I realize that $30 seems ridiculously inexpensive and $70 would be fine, I just wanted to show the disparity in the opinions from the same store.
Anyway, so since we can''t get a straight answer, nothing has been done yet. The most important thing to me is that the prongs be smaller, so I am mostly concerned with whether that is possible. We aren''t totally opposed to getting a new head, but I imagine this will be significantly more expensive and we''d rather spend as little as possible. However, I''m not going to sacrifice being completely satisfied with the ring in order to save $100-$200. I hope I don''t sound like a complete brat, I love and appreciate the ring so much and of course the most important thing is that my boyfriend and I are going to spend the rest of our lives together, but we''ve already put so much into the ring process, it seems silly to quit before I''m as happy with it as reasonably possible. So, I guess my question is (if you''ve made it all the way through this horribly long post!), what would all of you do about this? Is it even possible to shave down the prongs the way I want or would it be best to just get a new head? Thanks so much in advance for any help or advice!
ps. I''ve attached a picture (hopefully it worked), sorry if the quality isn''t very good--I''m not a very good diamond photgrapher and this was the best I could do!
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