I already posted a message asking whether it''s common for the prongs to fall off and it seems like the general consensus is no, despite what the jeweler told me.
(He claimed that it was common and that it was a matter of soldering it back together...for a fee!)
I''ve had it for less than 3 years and if anything, I don''t think I should have to pay for the repair and I also believe I owe an apology. An apology I may not get but the nonchalant attitude that I got (and it almost sounded like he was blaming me!) was no excuse.
As I said, I''ll be come (I''m currently living overseas) in May to figure it out. I got the ring (and the stone and our wedding bands) from what appeared to be a higher-end(?) mall jewelry store. My questions are:
1) Judging from the picture, does it appear to be a manufacturer defect?
2) What should I expect from a decent jewelry store? (Should I pay for the cost of repair?)
3) Will resoldering help? (Remember, I live overseas and it''ll be another 6 months or so before I come home again)
4) What can I do to protect myself in case it happens again and the stone is not found? I have the GIA certificate and it''s insured separately.
This is causing me a great deal of anxiety. Any help/advice will be greatly appreciated. Sigh.

(He claimed that it was common and that it was a matter of soldering it back together...for a fee!)
I''ve had it for less than 3 years and if anything, I don''t think I should have to pay for the repair and I also believe I owe an apology. An apology I may not get but the nonchalant attitude that I got (and it almost sounded like he was blaming me!) was no excuse.
As I said, I''ll be come (I''m currently living overseas) in May to figure it out. I got the ring (and the stone and our wedding bands) from what appeared to be a higher-end(?) mall jewelry store. My questions are:
1) Judging from the picture, does it appear to be a manufacturer defect?
2) What should I expect from a decent jewelry store? (Should I pay for the cost of repair?)
3) Will resoldering help? (Remember, I live overseas and it''ll be another 6 months or so before I come home again)
4) What can I do to protect myself in case it happens again and the stone is not found? I have the GIA certificate and it''s insured separately.
This is causing me a great deal of anxiety. Any help/advice will be greatly appreciated. Sigh.
