Hi all, looking for some advice.
I recently bought a beautiful antique Victorian-era ring with foiled rose cut diamonds. I asked the seller to have her bench resize it for an extra fee, making the ring final sale. They're a pretty established antique jewelry account on Instagram and assured me in response to questions that the hallmark would stay intact and that the engraving on the band would stay continuous.
The seller just sent back a video of the resized ring. The patina is now several shades lighter. Sorry for the super zoomed in photos, I don't want to show the whole ring in case I'm being unreasonable and the seller's in the right.


When I told them I was thrilled with the resizing work but disappointed that the patina had been removed without letting me know, they told me that:
They offered to refund the ring less the $70 sizing cost—I hadn't asked for a refund, just expressed confusion about the loss of patina—but the rest of their messages were deeply unpleasant and defensive. I love the ring, so I don’t know if I should take delivery of the polished ring or write off the resizing cost and move on…
Sorry for rambling. Hoping for a sanity check!
I recently bought a beautiful antique Victorian-era ring with foiled rose cut diamonds. I asked the seller to have her bench resize it for an extra fee, making the ring final sale. They're a pretty established antique jewelry account on Instagram and assured me in response to questions that the hallmark would stay intact and that the engraving on the band would stay continuous.
The seller just sent back a video of the resized ring. The patina is now several shades lighter. Sorry for the super zoomed in photos, I don't want to show the whole ring in case I'm being unreasonable and the seller's in the right.


When I told them I was thrilled with the resizing work but disappointed that the patina had been removed without letting me know, they told me that:
- "it's unavoidable" and it "still has quite a bit of patina"
- "You didn't request on the 100% preservation on patina, which is hard to accomplish during any sizing or repair"
- "Patina will not affect the value because it's very easy to recover or can manually produce"
They offered to refund the ring less the $70 sizing cost—I hadn't asked for a refund, just expressed confusion about the loss of patina—but the rest of their messages were deeply unpleasant and defensive. I love the ring, so I don’t know if I should take delivery of the polished ring or write off the resizing cost and move on…
Sorry for rambling. Hoping for a sanity check!