I have nothing but kind words for Justin Krall and Manhattan Appraisers. He was honest, kind, and very thorough. Even when he found what we thought might be a slight issue with the stone, he volunteered to stop the appraisal and not charge us until we could figure out what happened. He was very accommodating as far as scheduling and explained each step of the appraisal as he went along. He even took the time to show me the tiny inclusion (VS1 stone) when I couldn''t see it after many minutes. The best thing was he treated me (and my fiance) as if we had the biggest rock in the world even though it is a fraction of the value of many of his other clients. And the best thing is his prices are HIGHLY reasonable in comparison to some of the other appraisers I researched. If you you''re in NYC, and need an appraiser, definitely use Justin Krall and his services!