shape
carat
color
clarity

Need to replace my wifes emerald

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I may look for another vendor as GOG is really not being too cooperative or the person taking care of my doesnt understand what Im lookiing for. I emailed them last week and told them my price range was under $13,000 and that I was searching for:

A 1.75 to 2.00 GIA Emerald cut diamond
-Maximum H color (since the setting will be in white gold)
-Maximum VS1
-Table under 64%
-Depth under 65%
-No culet
-Ratio from 1.35-1.45 (depending on whether my wife prefers the
more square or rectangular)
-VG polish/symmetry
-Girdle medium thin to medium thick

I got a reply telling me she had an I color...so I replied to her saying that I preferred no less than an H. Seems like she reads this email as I didnt want anything higher than an H, but lower. Same with Clarity, she told me that a VS2 should be fine since I wanted a max of VS1. Know, maybe I stated my preferences incorrectly, you be the judge, but who would only look at less quality and not more to please a customer?

So, I called her and she said that now she understands what Im looking for. After clarifying this, asked her to please check for additional inventory as I wanted to come out there this weekend. This was yesterday afternoon and still no email.

I may just call ERD or anoth er NY pricescope dealer. I understand that GOG has a stellar reputation and I dont doubt that, but I think the person that Im dealing with should have understood that I was look for higher quality and not lower.
 
Date: 2/27/2008 2:21:26 PM
Author: thegoat


-Maximum H color (since the setting will be in white gold)

-Maximum VS1


Actually I took your stated preferences in the above post to mean you wish VS1/H or lower (less valued) in clarity/color, by your use of the word "maximum". I think most people would have phased it as "a minimum of H" if they were not looking to go below a certain color. So I would give the sales person the benefit of the doubt and dismiss it as a miscommunication. Good luck finding the perfect one!
 
Thegoat, I posted my ring so you could see what an "I" EC in white metal looks like. I would not automatically rule them out.
 
Thanks Tacori, your ring is beautiful.

Im just a little upsed with GOG. Yes, I may have miscommunicated my request by stating "maximum H" for example, instead of no less than or minimal H, but who would ask for less?....I mean, not being a maven here, I would think that anyone in their right mind would always request the best that out there for the budget they are in instaed of the minimum.

Okey, as one person just stated, maybe I miscommunicated. But what about when I stated I wanted to keep the price of the EC diamond (without the setting) to under $13,000....I just got an email with about 20 diamonds ranging from $13,500 to well over $20,000.

Hmm, Im a nice guy and also very patient...but a have a wife that wants her ring replaced and this goat is getting lots of pressure to see someone that knows exactly what we wants.

Ive been in touch with DBM and he seems interested in trying to find me exactly what I want. Next step will be ERD who I probably should have contacted first since Im in NYC.

Thanks everyone for your help here....the sage goes on!
 
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