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My recent experience with Dover Jewelery

sparklypoodle

Rough_Rock
Joined
Jun 13, 2010
Messages
81
I have been looking for a 1.7-2 ct old European cut diamond ring. I just love the old cuts, and wanted something around J with SI clarity or higher. After looking at ebay, oldworlddiamonds and even Singlestone for months, I found what seemed to be the perfect ring for me.
Here's the link:
http://www.doverjewelry.com/index.php?page=products&id=4228 It was listed on sale for $5499
So, my husband called, and put the ring on hold (they said they would hold it for 3 days). We were going to pay the next day.
Then strange things started happening. No one would return our calls when we wanted to pay, we left many email and phone messages.
Someone named Lynda finally called back yesterday, and was very nice. I asked her detailed questions about the ring, she even told me that the center diamond was around 8 mm. I told her my husband would call right back with his credit card information. Of course, no one was there 5 minutes later. I was supposed to finally be called back today at 10 am this morning to make a payment, but not surprisingly, this didn't happen. So I called, and was put through to a man who sounded quite senior. He told me that while the ring was still available, at the price we held it for, but that the center diamond was no longer 1.7, but was now 1.5 ct. I was so shocked, I told him I was no longer interested.
Now, after some thought, I am thinking that something fishy has happened. Why were they so evasive about this ring? Do they have remorse about the sale price? Are they switching the center diamond for a smaller one to compensate for this? I can't help but have these questions. I am certain that something fishy is going on. I was going to buy from Dover because of the great reputation they have on this site, as opposed to a random ebay seller. Now, I question this as they seem more dodgy than ebay sellers I have bought from in the past!

Any thoughts?
 
The price now says $9500 for the 1.7. Definitly something fishy! I think they either priced it wrong or had second thoughts
or ???

That stinks because sometimes they have some really cool stuff. Really sorry that happened to you and I hope
you find your new stone soon and that its better than ever.
 
Yes, it originally said $9500 with a red sale price of $5499. The sale price disappeared when we put it on hold.

I will be looking for my stone elsewhere, and use caution if I ever deal with them again.
 
I also was in touch with Dover about this ring. I requested additional information about a month ago about the diamond and they replied, " Center diamond is measure 7.55 X7.6X4.7mm." We were going to go forward with the transaction, but when my sig o. called and spoke wtih a man he got an extremely bad feeling and chose not to proceed. That being said, I have ordered other items from Dover in the past and was pleased with the product.
 
I just wanted to update to ensure accuracy on this thread.

Dover just sent me an appraisal for the ring (after my husband told them how disturbing this all seems to us). It states that the center stone is 7.5 x 7 mm, and 1.45 ct. Different than what they told you Kiley. They sent this to me so that I would be assured that the stone was always that size, and that it was just a typo on the listing.

Ok. Very different from what I almost purchased. Glad I found out before!

Anyway, I've moved on...
 
I'm sorry to hear what happened to you Sparklypoodle but I think that this thread is important information for those in the Timeless Classics thread. I too thought that Dover was a reputable place to buy but, from your experience, it all seems a bit strange. Thanks for letting us know.
 
Gempassion|1298677872|2859644 said:
I'm sorry to hear what happened to you Sparklypoodle but I think that this thread is important information for those in the Timeless Classics thread. I too thought that Dover was a reputable place to buy but, from your experience, it all seems a bit strange. Thanks for letting us know.

Well said Gempassion! :appl:
 
This is good to know, and also disappointing, as what you described are very much shady business practices.

The ring is still listed as 1.7 carats. At this point, it's just fraud!
 
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