Monarch64, I gotta ask about induction and Le Creuset

[dk168]

Ooo, one of my favourite stainless steel pan, a stock pot/low cassarole, does not work with induction hobs, despite being made the same way as the others in the range, which is Paderno Grand Gourmet Series 1100 from Italy.

I contacted the manufacturer for advice, and they responded that there was no reason why it would not work with induction hobs as it was made the same way as the others in the range. They put it down to a fluke!

I Googled and found many similar flukes existed, and mine was not alone.

DK

 

[kenny]

.

Ooo, one of my favourite stainless steel pan, a stock pot/low cassarole, does not work with induction hobs, despite being made the same way as the others in the range, which is Paderno Grand Gourmet Series 1100 from Italy.

I contacted the manufacturer for advice, and they responded that there was no reason why it would not work with induction hobs as it was made the same way as the others in the range. They put it down to a fluke!

I Googled and found many similar flukes existed, and mine was not alone.

DK

A fluke?

Their so-called fluke is a factory mistake they're not fessing up to.
If all pans of that model are compatible with induction then the alloy of stainless steel contains enough iron to be adequately magnetic.

The test of a pan's compatibility with induction is simply putting a magnet on the bottom.
If the magnet sticks, it's compatible.
If not, it isn't.

Someone in the factory must have pushed the wrong button, which selected another alloy for the manufacturing run for your pan.
This alloy may not actually be defective; it's likely just for another line of their pans that is not induction-compatible.

You discovering many others have the same so-called "fluke" proves it was an entire manufacturing run using the wrong alloy of stainless steel.
A serious mistake, especially for a high-end product with a reputation to protect to justify those prices.

So it's not a fluke, it's a defect.
They call this defect a fluke to manipulate you.
They're exploiting that thing we call 'niceness'.
A "nice" person, who wouldn't accept a defect, may accept a "fluke" and just go away, saving the company the expense of making it right.

I'd insist on a refund or replacement that's not defective.

 

[dk168]

@kenny, not just my brand of pans had flukes.

Besides, the pan was bought 1997 and I did not have induction hobs until 2020!

I doubt even Costco with its legendary and generous refund policy would refund me. Less hassle than it is worth IMHO.

I used that pan all the time on gas hobs, and have other pans that I can use on the induction hobs.

DK