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Looking for some advice

jbuk

Rough_Rock
Joined
Aug 2, 2013
Messages
2
I recently purchased a ring online from Blue Nile and initially it looked great although having been tired and busy with work I didn't really spend long looking at it other than to check everything was as I ordered.

This evening I examined it a little closer and noticed that actually it's not "perfect"...

Firstly and most obviously the diamond is not squarely mounted in the setting, it's a a bit of an angle, probably only a few degrees, but it's noticeable.
Secondly, when I laid the ring on a very flat surface, it looks like it's actually very slightly bent.

Having spent nearly £4,500 on this ring I would expect it to be perfect, however not knowing anything really about jewellery I don't know if this is considered acceptable or if it's been poorly constructed.

I would welcome some advice on what to do. Fortunately if it needs to be returned I have a few weeks to rectify the situation to fit in with my plans.

Thanks in advance.
 
Best thing to do is to contact Blue Nile.
 
LibbyLA|1375474807|3495524 said:
Best thing to do is to contact Blue Nile.

I have already emailed them this evening, however I've read reviews that have stated if there are problems they are often difficult to deal with, hence I'm interested in other opinions.
 
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