AngelinaBallerina
Rough_Rock
- Joined
- Dec 12, 2011
- Messages
- 4
Hi there,
I'm new to PriceScope although I often visit and read the posts. It was because of PS and the good reviews that I decided to order a pave band from LOGR. I was so pleased with it that I decided to order a custom ring.
As I say, I ordered custom and paid via paypal directly (I didn't go through ebay) because the design was unique. My invoice quite clearly lists what should be in the design of the ring, however on receipt of the ring, the centre diamond which should have been included is missing. I am gutted - I'm not sure what to do as obviously I have paid for the ring to be as stated.
I have been in touch with LOGR, but I haven't heard back yet. Has anyone else been in this situation and were LOGR helpful in sorting it out? I'm sure that even if they were to send me the diamond in the post loose, I'm going to have to end up paying a jeweller to mount it - meaning I'm not only disappointed, but out of pocket. Worst case scenario, I am stuck with a semi-mount which I've paid over the odds for.
That being said, the design is perfect and had the centre diamond been included as per the invoice, I would have been deslighted!
Thanks in advance,
AB
I'm new to PriceScope although I often visit and read the posts. It was because of PS and the good reviews that I decided to order a pave band from LOGR. I was so pleased with it that I decided to order a custom ring.
As I say, I ordered custom and paid via paypal directly (I didn't go through ebay) because the design was unique. My invoice quite clearly lists what should be in the design of the ring, however on receipt of the ring, the centre diamond which should have been included is missing. I am gutted - I'm not sure what to do as obviously I have paid for the ring to be as stated.
I have been in touch with LOGR, but I haven't heard back yet. Has anyone else been in this situation and were LOGR helpful in sorting it out? I'm sure that even if they were to send me the diamond in the post loose, I'm going to have to end up paying a jeweller to mount it - meaning I'm not only disappointed, but out of pocket. Worst case scenario, I am stuck with a semi-mount which I've paid over the odds for.
That being said, the design is perfect and had the centre diamond been included as per the invoice, I would have been deslighted!
Thanks in advance,
AB