- Mar 22, 2005
When my husband and I picked out my one carat princess solitaire at Kay''s, I examined it very well. It sparkled like crazy (of course, their lighting is great for a reason), it looked very clean to the naked eye and under microscope, and it was a true full carat size. However, after we got it back from having it reset in white gold instead of yellow gold, it did not look like the same diamond. It looks smaller with visible inclusions...Then, just so I knew I wasn''t crazy, I went back and compared to another one carat of the same price and sure enough...that diamond in the store was bigger, cleaner to the eye...etc. DO THEY SWITCH AND BAIT?? I am so upset! What recourse do I have, if any at all?? I want what I paid for and I did not get it.......HELP!!!!