Hi Solderf,Well, we haven't heard anything bad. Mr. Wallace (JewelryZone' CEO) is a nice gentleman. He is in this business for years.We know that one buyer bought diamond from him and then returned it within guarantee period. He didn't have a problem with getting his money back.Just try to learn more about diamonds and use your common sense to make smart decision. Check out our diamond tutorial and the article "Is it safe to buy diamonds online".Keep us posted - we collect consumer buying experience.Leonid
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