It is normal procedure for local store not to provide GIA number

[cherij0411]

hi

I purchased my original engagement ring from a local store and I went to them to find out trade in value, I do not want to buy new stone from them, they do not provide asset, sarin or ideal scope in fact when I asked thy looked at me like I was nuts. They also would not give me the GIA info on new stone that I looked at since they said they own it. I won’t be using them I will use Whiteflash instead but is this normal procedure? Just makes me not trust them at all!! Thank you

 

[rockysalamander]

No. That is not only not normal, but very suspect.

Bring your diamond to another dealer and see if they can read the GIA number on the girdle. It can be done under 10x (sometimes) but easier at 40x. Most jewelers will do this for nothing or a small fee. You can then use that number to find the grading report from the GIA directly.

 

[cherij0411]

No. That is not only not normal, but very suspect.

Bring your diamond to another dealer and see if they can read the GIA number on the girdle. It can be done under 10x (sometimes) but easier at 40x. Most jewelers will do this for nothing or a small fee. You can then use that number to find the grading report from the GIA directly.

 

[cherij0411]

It was GIA info on new stone i looked at not mine, I have all my paperwork.

 

[rockysalamander]

It was GIA info on new stone i looked at not mine, I have all my paperwork.

OOOOHHH. That is better. Sorry.

Some dealers don't want to give you the number, but that's a pretty old-school practice. They should, at least, show you the certification. I find this practice silly and short-sighted. I'd just go elsewhere.

 

[cherij0411]

OOOOHHH. That is better. Sorry.

Some dealers don't want to give you the number, but that's a pretty old-school practice. They should, at least, show you the certification. I find this practice silly and short-sighted. I'd just go elsewhere.

 

[Karl_K]

It is very common these days, and it will become more common I predict

 

[gm89uk]

It is very common these days, and it will become more common I predict

Why? To avoid you sourcing the stone elsewhere? But do they expect you to make an informed decision without seeing the certificate that includes a lot more information that is traditionally shared at shop window?

 

[Lachinoiserie]

It is very common these days, and it will become more common I predict

Why is that?

 

[cherij0411]

Why? To avoid you sourcing the stone elsewhere? But do they expect you to make an informed decision without seeing the certificate that includes a lot more information that is traditionally shared at shop window?

To the uneducated buyer I guess they would think nothing of it but me it turns me off and makes me run to my trusted online retailer that provides me with everything I need.

 

[Karl_K]

Why is that?

If the stone is on memo(loan) to the jeweler very often these days does not have a paper copy of the report until they pay for the diamond.

If the have it on memo then it is most likely on the online lists.
After the third time someone comes in and takes up 5 hours of your sales persons time then you get a call from the stones owner demanding it back.
Then the person comes in and says, Hey i bought that diamond online for $300 less will you verify the stone and will you make me a setting?
It just makes business sense not to show it.

Even if a jeweler buys a diamond it will often stay on online lists even if its not available.
A lot of the time it will stay listed with very old pricing, making the problem even worse.

I am not making a judgement on if it is right or wrong, I am just giving the why of it.

 

[Lachinoiserie]

Ok, I get it I think. Still does not make a lot of sense from a costumer’s POV.

Where I am working, we do have a focus group facility, and more and more often, our clients go directly to book a simultaneous translator by themselves instead of requesting one from us. They save our margin in the process. We cannot do anything to avoid it. They are only a handful of trustworthy translators in our market so they are able to find them on the net without our help.

I see a similar problem in two different contexts. What our competitors started to do to make up the loss is charging a fee for the use of the translation booth when the translator is not book through them.

Only if the jeweller is not sourcing the stone, he is charging a setting fee on top of his margin on the ring. Isn’t it enough? If not maybe he must adjust the setting fee depending on the stone size or value, because online sellers are here to stay.

As a customer, I won’t buy from a professional retaining information from me. As a professional, I’ll have to adapt to new ways of doing business in order to survive.

 

[cherij0411]

If the stone is on memo(loan) to the jeweler very often these days does not have a paper copy of the report until they pay for the diamond.

If the have it on memo then it is most likely on the online lists.
After the third time someone comes in and takes up 5 hours of your sales persons time then you get a call from the stones owner demanding it back.
Then the person comes in and says, Hey i bought that diamond online for $300 less will you verify the stone and will you make me a setting?
It just makes business sense not to show it.

Even if a jeweler buys a diamond it will often stay on online lists even if its not available.
A lot of the time it will stay listed with very old pricing, making the problem even worse.

I am not making a judgement on if it is right or wrong, I am just giving the why of it.

They said they own it.