Nope not normal!! Take it off before you lose it. Get it checked right away. Lucky you noticed it.I’ve had the prongs tightened once, but I just noticed today that my diamond can turn left or right in the setting just a bit. When the prongs hit a higher facet it stops. I don’t think this is normal but I also don’t know what I can do to resolve it? Other than get them tightened again? It’s a simple solitaire with four claw prongs.
I’ve had the prongs tightened once, but I just noticed today that my diamond can turn left or right in the setting just a bit. When the prongs hit a higher facet it stops. I don’t think this is normal but I also don’t know what I can do to resolve it? Other than get them tightened again? It’s a simple solitaire with four claw prongs.
Good idea. It seemed solid after they tightened them but that was only about a month ago and it’s already loose again. Although, it’s loose in a different way now. It used to sort of rattle up and down and now it moves side-to-side. And also it was fine when I originally got it. I think I did something to loosen a prong… and after that I went to get it tightened locally for the first time.
I have my grandma’s engagement ring too, and I think those older ones are set solid as a rock. But I always check, too
Jonathan and Vicki offered to either cover the cost of repair locally or have me ship it to their bench to look at. I think I’ll have the local bench evaluate what the issue might be before I decide what to do. They were super sweet and responsive to my email.
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