Inscription Removal?

[parkerj]

Just to get picky here...to properly use a comma between elements, there should be a comma before "and". "Love, Honor, and Cherish". (working on dissertation and getting punctuation crazy....sorry)

 

[esp102]

Guys - I need help.

I called the jeweler who did the large engraving and told him I spoke with my fiance and everything was okay with the ring except there is a small discoloration inside the ring.

He said, "yes, that is where I filled it in with 18k white gold".

I said, "WHY?"

He said, "when I removed the stamp, I had to fill it in with a small amount of white gold".

I asked, "don''t you think you should have told me before you added white gold to my plat ring?"

He said, "I did the best that I could to fix the situation".

Then he said, "I can send it back to the manufacture and have them brush everything out".

Guys - I don''t know what to do - does adding 18k gold to a plat. ring make it not a plat ring anymore. It''s sure not pure 950 plat since it has 18k gold.

 

[Harleigh]

This guy you bought the ring from is a complete fruitcake! How on earth does he stay in business with practices like this?

If you can, I would demand that he get you a new ring...if the best they can do is send it back to the manufacturer, maybe they can restore it to "like new," but I think anything with the guy who sold it to you is fishy...use caution! I can''t believe he would add white gold to a platinum ring AND remove the stamp, etc...

So sorry you are having to deal with this! Keep us posted as to how this works out. Good luck!

 

[K9]

That is the CRAZIEST thing I''ve ever heard of!! Why would he do that?! I agree that I would demand a new ring since he clearly doesn''t know what the heck he''s doing. Oy!

 

[Diamond*Dana]

I would tell him that you want a new ring, end of story!

 

[esp102]

Good news... He is ordering me a new ring.

He didn''t like it and I had to pull out the big guns and tell him in a letter that my credit card company is on stand-by to file a dispute (which they were notified).

He wants the old ring before we makes the order, so he can put it in his showroom to sell.

I don''t like that idea because he can just give me back my old ring - however, I looped my ring and see a mark where I''ll know it''s mine - just in case he files the envgraving down.

This was a difficult desision for me too because he''s a small business and I know he can''t return the ring. I own a small business and know it''s hard to get a hit.

However, he does want to make it right and give me excellent service.

What gets me is that he never explained the little discoloration inside the ring. I noticed it. I would have never had known it was a little bit of 18k unless I questioned it.

We''lll see what happens...

 

[Ellen]

Date: 7/17/2007 6:07:30 AM
Author: esp102
Good news... He is ordering me a new ring.

He didn''t like it and I had to pull out the big guns and tell him in a letter that my credit card company is on stand-by to file a dispute (which they were notified).

He wants the old ring before we makes the order, so he can put it in his showroom to sell.

I don''t like that idea because he can just give me back my old ring - however, I looped my ring and see a mark where I''ll know it''s mine - just in case he files the envgraving down.

This was a difficult desision for me too because he''s a small business and I know he can''t return the ring. I own a small business and know it''s hard to get a hit.

However, he does want to make it right and give me excellent service.

What gets me is that he never explained the little discoloration inside the ring. I noticed it. I would have never had known it was a little bit of 18k unless I questioned it.

We''lll see what happens...

I thought someone there had said it was too deep to brush out??

How could he sell it?

I''m really glad you''re getting a new one.

 

[pyramid]

Date: 7/16/2007 3:28:03 PM
Author: esp102
Guys - I need help.

I called the jeweler who did the large engraving and told him I spoke with my fiance and everything was okay with the ring except there is a small discoloration inside the ring.

He said, 'yes, that is where I filled it in with 18k white gold'.

I said, 'WHY?'

He said, 'when I removed the stamp, I had to fill it in with a small amount of white gold'.

I asked, 'don't you think you should have told me before you added white gold to my plat ring?'

He said, 'I did the best that I could to fix the situation'.

Then he said, 'I can send it back to the manufacture and have them brush everything out'.

Guys - I don't know what to do - does adding 18k gold to a plat. ring make it not a plat ring anymore. It's sure not pure 950 plat since it has 18k gold.

I am just a consumer but I have read the experts telling people if their platinum ring was soldered (during resizing) with white gold that it contaminates the platinum and is very difficult to get rid of it. I think you should definitely get a new platinum ring and make sure he doesn't engrave it in large letters, I think although some may have liked that, most people do not expect huge letters in their ring, so he should have asked you first before doing it that way.

I understand what you are saying about his business and losing on the ring perhaps, but not only the engraving but now putting white gold on the platinum and also removing the hallmark

. I am in the UK and hallmarking here is something people really want and that would be a deal breaker here for many I think.

As far as his business goes it is a wedding band, not some expensive huge item of jewellery for thousands and thousands, I would have no guilt if I was you. He did wrong in the first place removing the hallmark without telling you it would be that way and asking if that was okay with you.

 

[Ellen]

Date: 7/17/2007 9:56:40 AM
Author: Pyramid


I am just a consumer but I have read the experts telling people if their platinum ring was soldered (during resizing) with white gold that it contaminates the platinum and is very difficult to get rid of it. I think you should definitely get a new platinum ring and make sure he doesn''t engrave it in large letters, I think although some may have liked that, most people do not expect huge letters in their ring, so he should have asked you first before doing it that way.

I understand what you are saying about his business and losing on the ring perhaps, but not only the engraving but now putting white gold on the platinum and also removing the hallmark

. I am in the UK and hallmarking here is something people really want and that would be a deal breaker here for many I think.

As far as his business goes it is a wedding band, not some expensive huge item of jewellery for thousands and thousands, I would have no guilt if I was you. He did wrong in the first place removing the hallmark without telling you it would be that way and asking if that was okay with you.

I thought I remembered reading that too, but didn''t say because I wasn''t sure.

And I agree with Pyramid''s whole post.

 

[esp102]

>>>I thought someone there had said it was too deep to brush out?? How could he sell it?

Somebody at the jeweler where I purchased my ring from said he wouldn''t work on it because it was too deep.

The guy who sold me her ring (the ring in question) said he could remove it with no problem.

 

[Ellen]

Date: 7/16/2007 12:33:49 PM
Author: esp102
UPDATE:

Took her ring to my jeweler and he said it was too deep to brush out. He was suprised it was machine engraved and that deep. He said we would loose too much platinum.

That same day, I took it back to the orginal jewelers but the owner wasn''t in... however, one of the engravers were there and he said he didn''t do it my ring (the owner actually engraved it) but his suggestion was to leave it alone because it was too deep to brush out.

Ok. This was why I asked. It was said there, but not by the guy who sold you/engraved the ring, got confused there for a minute.

 

[oldminer]

Engraving which is too deep to be polished out can be filled in with some solder, just like the platinum stamp was filled in. One can use low temperature platinum solder instead of using white gold solder. The job can pretty much mask any sign of repair work. There probably would be a few tell-tale blemishes in the finish which an expert could pick out as filled engraving.

I sure hope you get a nice, fresh ring with properly done engraving.