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Help me choose a replacement diamond from JA

jamesallenrings said:
Shelly here from James Allen. Just wanted to add that we have escalated this issue and our team is working hard to ensure the replacement diamond meets or exceeds the lost diamond.
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Very glad to hear this. @emac11 please keep us posted. I am rooting for you brother.
 
From what ibe gathered the value sounds like it will be between $4-5k. I'm not sure your insured value but I sure hope they get you to that number.

I understand all the reasoning why it may not get there but I know how I'd feel if I paid for more value/coverage than I received.

Please keep the F on hold. Also ask for those images so we can confirm cut quality although being AGS 0 all should be good.
 
Hi all,

James Allen got back to me about what the replacement value would be for that specific diamond, and it was around $4k, which I think is fair. After talking to James Allen about this and reading all of your posts, SimoneDi was correct in his assessment of the process. Really what I needed from them, and eventually got, was what the replacement value would be and not ring suggestions. It ended up working out and now I'm going to go back to selecting a diamond. I am going to start a new thread for that though because this one has gotten off track! :lol:
 
Cool. I'm happy that they took care of you. And as long as you're happy that's all that matters.

FYI, I think @SimoneDi is a lady, not a he. ;)2
 
Kuddos to @SimoneDi for providing her excellent experience/knowledge in this situation. :appl:

Seems like you were being led down a rabbit hole until SimoneDi pointed out the process.
 
sledge said:
FYI, I think @SimoneDi is a lady, not a he. ;)2
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Ooops... Sorry! :oops:

SimoneDi said:
OP, I am glad that your case was transferred to the correct resources and that you will soon be able to move forward with selecting a stone to replace your wife’s lost e-ring.

The newly two diamonds are still my top choices. Up to you if you want to pay extra, they will both be beautiful.
https://www.jamesallen.com/mobile/l...rat-f-color-vs1-clarity-ideal-cut-sku-5075682

https://www.jamesallen.com/mobile/l...rat-h-color-vs2-clarity-ideal-cut-sku-5156392
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I do love those, but we are now thinking of getting something larger. We figure if we're ever going to upgrade, this is a better time than any.
 
emac11 said:
Ooops... Sorry! :oops:



I do love those, but we are now thinking of getting something larger. We figure if we're ever going to upgrade, this is a better time than any.
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Ok, how much are you willing to contribute out of pocket then?
 
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