I haven''t bought a diamond from them (bought my gf''s from Whiteflash), but I did buy an Omega watch from them about 5 or 6 years ago. I had no problems, got a good deal, and it is a "real" Omega. For what it''s worth.
I''m sure if you do a search for "diamond.com" plenty of threads will come up.
If i am not mistaken "diamond.com" are a public trated company and owned by one of the most powerfull entities in this industry...
I also think they own Ashford.com
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