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Earring Fiaso Resolved --long

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Mara

Super_Ideal_Rock
Joined
Oct 30, 2002
Messages
31,003
I think I may have mentioned this to a few people...but here is my diamond earring story which was finally resolved about a week ago to our pleasure!

Two years ago my SO purchased 1ctw H VS2 earrings for me for Xmas...yay..beautiful. We loved the stones, they were round 4 prong tulip-head set, very nice. I wore them happily for two years. Come this last November, we are researching getting a large stone for an e-ring, etc..you all know that story. After we purchase our stone, we take it to an independent appraiser, and decide we want to take the earrings too because SO wanted to get them appraised for insurance purposes as well. BTW while viewing our loose G diamond against the earrings, we noted that the earrings looked more yellow, which I thought was impossible...G to H shouldn''t show a huge difference by naked eye!

We drop everything off, get a call a few days later letting us know the appraisal on the earrings is done. Lo and behold, my H VS2 earrings are really N VS/SI. What!? We were literally floored. When I came in to pick up my items, the appraiser showed me the earrings next to her GIA diamond color grading stones, and I have to admit that while I am no expert, these were far from an H and more like an M/N. Since we are getting our setting custom made through our jeweler, the same one who sold Greg the earrings 2 years ago and sold us our large stone (which BTW checked out superbly)...we figure we will mention the appraiser''s findings and see what they say. At this point, I''d had the earrings for 2 years so any sort of imagined ''warranty'' was probably over...but we wanted to see if maybe they would cut us a deal on the ring setting or similar. I didn''t want to trade the earrings in necessarily, as I had already had them for 2 years and figured...well H or N they are mine to keep--but we were a little peeved that these were mis-sold to Greg and that they appraised at $500 less than he even paid. Ridiculous.

We told the jeweler in somewhat of a passing way and he and his wife were appalled. They compared the earrings to some H''s in their case and while it was obvious the stones were not H''s...they were not convinced they were N''s. Anyhow...they immediately suggested that they replace the earrings and make it right, so we were very happy because we weren''t even really expecting anything, but rather ''hoping'' for something positive such as that.

They order the earrings, my ring is finished, Greg picks up the ring and sees the earrings, but asks them to have them reset into screw-backs as that is what I originally had and I preferred the extra security. Two weeks later, we pick up the earrings, check them out (I''m happy to see a very minor carbon inclusion and a slight cloud to the right of the table immediately under a 10x...yay...eyes are getting better at spotting things!), they look amazing to the naked eye, very white and sparkly. HUGE difference from the original earrings. Jeweler tells us they are G/H VS and a week or so later I take both the finished ring and the new earrings to the appraiser and have her run a complete new workup on the earrings and finalize the ring appraisal.

Was pleasantly surprised to learn that the earrings appraised at 2ce what Greg paid for them 2 years ago, they were strong G''s and nowhere near H color, and were VS2 with one bordering on SI1. She also commended the cut and said they were very well cut for earrings--whereas my original ones were very deep with large tables (e.g. 63% table, 65% depth), and the new setting was a basket setting rather than a tulip-head so they fit much more snugly against my ears than before. I am still having her send me her notes with all the specs on the earrings which mean nothing for an appraisal, but we would like to know.

All said and done, we are very happy we had to go through this entire ordeal, as it means that we are more savvy than before, we know our jeweler will not hesitate to make things right with us (still don''t know how the whole thing happened in the first place), and I basically have brand new shiny G VS earrings that I love.

However, if only we knew then what we know now! Greg went into the store 2 years ago with some knowledge of the 4c''s under his belt, but he had NO CLUE that these were N stones. We never took them anywhere else to have them cleaned but the jeweler, and never left them anywhere. So if you are planning on buying earrings or a ring or any type of diamond jewelry, be sure to get it appraised or get a 2nd opinion on what you are buying. If we had done this originally 2 years ago instead of procrastinating until we had the ring...we would have known immediately and had the problem rectified. Luckily it turned out alright for us, but get your stuff checked!

...enjoying my new earrings...
 

Giangi

Ideal_Rock
Joined
Jan 23, 2003
Messages
2,530
Wow!!! I'm soooooo glad for you!!! Enjoy your new earrings!

Giangi
 

newenglandgemlab

Shiny_Rock
Joined
Jan 16, 2003
Messages
316
Hi Mara,

I thought your earring story so interesting. Do you realize how many sellers out there are 'romancing the stone' and so many consumers fall for it? Even with your knowledge...

Consumers are just starting to realize what a true independent appraiser does for them. We are the "seeing eye dogs" for the easily swayed consumer. Tough not to trust who you are buying from. Human nature plays a huge role in the purhase process. No one wants to admit they may have made a mistake. Funny thing, I find those that are convinced they have made a super deal want all their friends to follow them...and they do! How often do I hear "I bought from a friend of a friend" so it has to be a great deal.

I love technology and the internet and places like pricescope helping the consumer to be more educated in a virtually blind purchase! It doesn't have to be....

Cindy
 

MichelleCarmen

Super_Ideal_Rock
Joined
Feb 8, 2003
Messages
15,880
Mara,

Glad to hear that everything worked out! I've kept up with your saga, but never posted until now. . .anyway, I was curious if, for the appraisal, your diamonds had to be taken out of their earring settings.


Thanks,
Michelle
 

Lugus

Shiny_Rock
Joined
Jan 17, 2003
Messages
213
Here here, long live the independant appraiser!

Mara, grats on your new diamonds. I'm happy everything seemed to work out so well.
 

Mara

Super_Ideal_Rock
Joined
Oct 30, 2002
Messages
31,003
No she did not remove the earrings from their settings but rather did the appraisal with the earrings set. If you request it and the appraiser can do it, they probably will...but we didn't require that to happen. We just wanted to be sure that they checked out as the jeweler said they would. For the e-ring, we took her the loose stone for a thorough workup on it's own, then the final product for confirmation and addition of the side stones into the appraisal.

Thanks all!!
 
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