LaurenThePartier
Super_Ideal_Rock
- Joined
- Mar 2, 2004
- Messages
- 10,100
First, I wanted to say that I absolutely adore my engagement ring that Whiteflash built for me. It''s completely beautiful, unbelievable workmanship, and I get compliments on it daily! Renee was nothing but wonderful to my husband, and I have nothing but wonderful things to say about her and I will continue to use Whiteflash for every project I have in the future.
I''ve always wanted Whiteflash to do my ring, since the very moment I visited their site after finding Pricescope in 2004, and Weston probably became very tired of hearing over the past couple of years how much I simply adored their work. Part of the reason I love them so much, is that as I understood it, they used palladium white gold for their stock settings, rather than nickel. I knew what nickel white gold did on my skin, and Weston did, as well.
When the time came to custom design my ring, he wanted everything to be a surprise, and I stayed completely out of the design process, which I was happy to do. He knew that I preferred platinum, but would be very happy with white gold because they used palladium white gold, and I knew we were on a very short time frame, with a limited budget.
My criticism is this; I recently found out that if you want palladium white gold in a custom designed setting, you have to specifically know to request it from Whiteflash. I asked Weston, and he was never asked if he wanted palladium or nickel, and he just assumed they would use what they used in their stock settings, which was the very reason I wanted to go with Whiteflash in the first place. I knew I couldn''t lose either way, if he went WG or platinum. It would probably benefit the customer to have that asked of them every time, simply because I''m pretty sure mine is nickel, and I wish I had known to tell him to request palladium specifically if he went with white gold. I''ve only worn it for 4 months, but I can see that it''s already starting to change colour a tiny bit.
Just a little bit of advice for people who don''t know, and something that might help WF with their customer service. Again, I love all of the guidance that WF gave to my husband, and I ended up with what I think is the most gorgeous ring I could have ever envisioned!
I hope this helps.
I''ve always wanted Whiteflash to do my ring, since the very moment I visited their site after finding Pricescope in 2004, and Weston probably became very tired of hearing over the past couple of years how much I simply adored their work. Part of the reason I love them so much, is that as I understood it, they used palladium white gold for their stock settings, rather than nickel. I knew what nickel white gold did on my skin, and Weston did, as well.
When the time came to custom design my ring, he wanted everything to be a surprise, and I stayed completely out of the design process, which I was happy to do. He knew that I preferred platinum, but would be very happy with white gold because they used palladium white gold, and I knew we were on a very short time frame, with a limited budget.
My criticism is this; I recently found out that if you want palladium white gold in a custom designed setting, you have to specifically know to request it from Whiteflash. I asked Weston, and he was never asked if he wanted palladium or nickel, and he just assumed they would use what they used in their stock settings, which was the very reason I wanted to go with Whiteflash in the first place. I knew I couldn''t lose either way, if he went WG or platinum. It would probably benefit the customer to have that asked of them every time, simply because I''m pretty sure mine is nickel, and I wish I had known to tell him to request palladium specifically if he went with white gold. I''ve only worn it for 4 months, but I can see that it''s already starting to change colour a tiny bit.
Just a little bit of advice for people who don''t know, and something that might help WF with their customer service. Again, I love all of the guidance that WF gave to my husband, and I ended up with what I think is the most gorgeous ring I could have ever envisioned!
I hope this helps.
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