caramelcoffee
Rough_Rock
- Joined
- Jan 7, 2014
- Messages
- 6
My then-boyfriend bought a Neil Lane engagement ring from Kay. They had told him it was a size 7, but it was actually a 9, so after he proposed, I had to get a new one ordered.
The new center diamond has two noticeable black inclusions and a bubble, right in the center — while the one he proposed with didn't. I know the clarity on the site is S2-I1, but I was hoping the inclusions wouldn't be so dark or in the center. I've contacted Kay about my options (I'm still within the 60 day limit but really don't want to return it altogether). I know I've seen that other people have looked at other diamonds at Kay, so I'm hoping they will be open to putting a different center diamond in or something along those lines.
If not, we were considering buying a slightly upgraded clarity to put in the ring. Will Kay do this, does anyone know? Will they only do it if it is their diamond, and if so, can I trust their gradings? If I order it through Blue Nile or somewhere else, will they put it in and honor my lifetime guarantee and warranty?
I can learn to ignore the inclusions and it still sparkles and shines, but it bothers me that they gave him an eye-clean ring to propose with that they had to know wouldn't fit me, and then replaced it with what looks like a I1 with centered, dark inclusions. What would you guys do?
Thanks!
The new center diamond has two noticeable black inclusions and a bubble, right in the center — while the one he proposed with didn't. I know the clarity on the site is S2-I1, but I was hoping the inclusions wouldn't be so dark or in the center. I've contacted Kay about my options (I'm still within the 60 day limit but really don't want to return it altogether). I know I've seen that other people have looked at other diamonds at Kay, so I'm hoping they will be open to putting a different center diamond in or something along those lines.
If not, we were considering buying a slightly upgraded clarity to put in the ring. Will Kay do this, does anyone know? Will they only do it if it is their diamond, and if so, can I trust their gradings? If I order it through Blue Nile or somewhere else, will they put it in and honor my lifetime guarantee and warranty?
I can learn to ignore the inclusions and it still sparkles and shines, but it bothers me that they gave him an eye-clean ring to propose with that they had to know wouldn't fit me, and then replaced it with what looks like a I1 with centered, dark inclusions. What would you guys do?
Thanks!