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Can I talk about CS of Victor Canera here?

daisygrl

Brilliant_Rock
Joined
Dec 30, 2019
Messages
676
"Lastly, I do not appreciate you going through my posts only to find my old post to which I was referring."



Okay so asking you to clarify what you are saying is mean and bullying.

Gotcha
And if you paid attention, I have also added... "but that is where it should have stayed, instead of rehashing the actual thread." Another quote of mine, that you neglected, states, "I have merely said that it was unnecessary to pull out the old thread and re-post it."

However, it appears that you are here to pick on anything in order to fight or prove your "point" - whatever that might be, so, unfortunately, you will need to do it by yourself because this is senseless. :wavey:
 

Tarquin

Rough_Rock
Joined
Sep 8, 2015
Messages
55
And if you paid attention, I have also added... "but that is where it should have stayed, instead of rehashing the actual thread." Another quote of mine, that you neglected, states, "I have merely said that it was unnecessary to pull out the old thread and re-post it."

However, it appears that you are here to pick on anything in order to fight or prove your "point" - whatever that might be, so, unfortunately, you will need to do it by yourself because this is senseless. :wavey:
Got it. You contradict yourself and cannot explain.
 

gm89uk

Brilliant_Rock
Premium
Joined
May 26, 2015
Messages
1,463
@daisygrl, if you are going to reference an old thread as contributory for the negative bullying attitude, it is fair for people to read it. Having read your thread I only saw two people who commented negatively, it is a matter of perspective after all. The vast majority of members, even those that regard WF as upmost example of excellence, replied courteously, as you were, with your post.

I would say your thread is a excellent example of how feedback posts should go towards vendors, which makes it all the more disappointing you remember it with such resentment to bring it up in parallel with this thread.

With regards to this thread, it is clear the OP has a highly triggered defensive response. Although the OPs initial request was understandably infuriating, ultimately, Nick's response was inflammatory, by charging $30 dollars and to say further correspondence will go to spam. This was met with such an unreasonable and exaggerated response by the OP.

While I do not at all condone the OPs actions, it is a good reminder that the cycle of escalation can easily be broken earlier in the process by maintaining composure and avoiding dramatised responses. Unfortunately peoples behaviour can surprise you the most, when they feel backed into a corner.
 
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flyingpig

Ideal_Rock
Premium
Joined
Nov 7, 2015
Messages
2,724
I have very briefly counted at least 6 members - count again - at least 3 hostile, others were resentful. Furthermore, I have also said "The majority of members here are helpful, polite..." in the post below on here.

Lastly, I do not appreciate you going through my posts only to find my old post to which I was referring. Yes, in this thread, I briefly mentioned my experience with the attitude of some members here but that is where it should have stayed, instead of rehashing the actual thread. Unnecessary. People are losing a track of the OP's actual concern.

You published a review in a public forum. You brought up and mentioned your own experience again. You lost a track of OP's concern by talking about others' attitude, then suggested that is where it should have stayed
Sorry, you do not get to pick what you can refer and others cannot refer, or where/when a discussion begins and ends.

I am absoultely puzzled by your reaction. Your thread and experience are completely different from what is going on here and OP's intention here. You review was reasonble and the most members supported you. You remained professional despite negative comments. I linked your thread because it was a good review.
 
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lmyracle

Shiny_Rock
Premium
Joined
Feb 8, 2018
Messages
350
STOP.

PLEASE.

EVERYONE.

2 sides to every story and the truth lies in between somewhere. Both parties can take some blame here. There we go - now let's move on.

LET'S ALL LOVE ONE ANOTHER and BE DONE with this thread.

Unknown.jpeg
 

Rubymal

Shiny_Rock
Joined
Feb 27, 2019
Messages
401
STOP.

PLEASE.

EVERYONE.

2 sides to every story and the truth lies in between somewhere. Both parties can take some blame here. There we go - now let's move on.

LET'S ALL LOVE ONE ANOTHER and BE DONE with this thread.

Unknown.jpeg

You know, I made a post like this once on a forum many, many years ago when people were bickering over nonsense, being nasty to one another. Then people started raging on me and said "telling us to stop is like telling us not to breathe, its human nature."

O....k. ¯\_(ツ)_/¯
 

elle_chris

Ideal_Rock
Joined
Feb 19, 2004
Messages
3,180
I've been a member here since 2004, and something I've noticed over the years is how
if someone's going to post about a not so great experience with a beloved PS vendor, they need to have thick skin.

Recently I had a not so stellar experience with vendor that's loved here.
It was messy.
Incorrect invoices being emailed to me, leaving me hanging in their chat while they went to check something, I asked for a quote and they never got back to me. This last one pissed me off big time as the CS knew I was going to get it and I wanted it shipped with my piece, all I needed was a price.
Anyway, the entire experience was just... like I said, messy and a little frustrating.

Would I post about it here? Oh God no. I'll get a bunch of people jumping down my throat about how "I" could have handled it differently, as opposed to how "they" should have handled it differently. Just not worth it.
 

Starfacet Jewelry

Rough_Rock
Trade
Joined
Jul 15, 2020
Messages
26
I also want to say this to other consumers - on a much more serious note:

ALWAYS have your vendor provide the FedEx shipping label, and pay your vendor for that label. NEVER create labels yourself.

Why?

Vendors have business accounts with FedEx that include both reduced costs and allow much higher declared values on jewellery. If you create your own FedEx label, you take liability during shipment for that package.

Anyone ever read FedEx’s T&C? Buried in the PDF linked below is this quote:


What that means for general consumers like us is that FedEx will happily charge you for whatever you’d like to specify for declared value (“shipping insurance”), but if they lose your package their liability is at most $1000. And you’d better believe they’ll fight you every step of your claim.

A vendor with an account with FedEx is able to declare (and actually make FedEx liable for) much higher values, and any claims they raise will be taken much more seriously.
This times 1,000. Additionally, many vendors have accounts with third party insurance companies that use Fedex and UPS for shipping but provide the higher amounts of insurance that jewelry vendors need (Jewelers Mutual is one of many). So like @yssie said, claims through them are taken much more seriously.
At my place of employment, we do allow clients to send their own labels if they also have accounts with third party insurers, which most of the time excludes private individuals.
 
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