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Beta James Allen Web Page

babs23r

Brilliant_Rock
Joined
Dec 20, 2012
Messages
739
HI. I have been having problems loading both the beta jamesallen web page as well as the James Allen web page. Anyone else out there with this problem?
 
I'm not having trouble now, but early this morning when I logged on the page was presented in Chinese, and that's been corrected now. I think there were planning to make the site available to everyone without the need to register this week so maybe they are just experiencing some glitches along the way.
 
I have trouble with the page including:
-not being able to access any of my previous bookmarks or Pinterest pins - this is most annoying for me as I had a bunch of diamonds pinned to a Pinterest board and now I can't find any of them since the item numbers don't translate
-not being able to use the iPhone app to search for diamonds
-not being able to use the search function on a page properly (eg my search for "twisted" doesn't bring up the twisted pave shank setting)
-not having my filters stick when I look at engagement settings (eg when I select "yellow gold" that filter doesn't stick when I go beyond page 1 of the displayed results)
-pictures of the recently purchased examples for engagement rings settings don't show up

They are probably still working out issues so I'm going to give them a few days before bringing anything up
 
Hi folks,

We took down beta today and moved into full production. It's a big moment for us, but one that we knew would not be without some difficulty. While most of the major bugs were worked out already this morning, there are dozens of smaller issues (some of which were pointed out by sortmon) that we'll address in the days ahead.

If you experience a problem and would like to help us get it resolved, we welcome feedback through the website or chat. My expectation is that within a week the vast majority of user issues will be fixed.

Hope this helps.
 
James Allen Schultz|1358190906|3355360 said:
Hi folks,

We took down beta today and moved into full production. It's a big moment for us, but one that we knew would not be without some difficulty. While most of the major bugs were worked out already this morning, there are dozens of smaller issues (some of which were pointed out by sortmon) that we'll address in the days ahead.

If you experience a problem and would like to help us get it resolved, we welcome feedback through the website or chat. My expectation is that within a week the vast majority of user issues will be fixed.

Hope this helps.

Thanks! I think the new site is way better than the old one and I'm more than willing to put up with the minor inconveniences. Good job JA!
 
sortmon|1358191195|3355364 said:
Thanks! I think the new site is way better than the old one and I'm more than willing to put up with the minor inconveniences. Good job JA!

Thank you sortmon! I appreciate your patience almost as much as your kind words about the website ;)
 
Mr. Schultz you did a beautiful job with the video feature for the FCDs. :appl:
Nice lighting and environment which is mostly soft and even enough to show the body color of the diamonds ... with just a touch of specular highligting to let diamond show off some dispersion but not too bright so the flashes overpower the body color.
Also, good choice to make the rotation speed that slow.
Being able to grab the diamond and manually rotate it is brilliant too.
What you have accomplished is not easy.
Colored diamonds are hard to photograph well and even harder to film.

It's nice to see FCDs growing in popularity.
There are sizes and colors for every budget.
Fancy Colored Diamonds are not just for millionaires.

With FCDs smaller sizes are the norm.
Nobody expects to see a natural 1 or 2 ct Fancy Intense Blue on people who are not rich and famous.
I find even a 10-point FCD to be moving if the color is good enough.

Because of the rarity and entire rainbow of colors I find FCDs so much more interesting to shop for and own than white diamonds.
 
Mr. Schultz, I must ask about this wonderful but mysterious pic.



At this high magnification the depth of field (which should be called depth of focus) is usually very shallow, even at small apertures.
Often focus is so shallow that the top and bottom of one diamond are a little soft, let alone four positioned near to far.
I'm trying to figure out how you got the near and far FCDs that much in focus.

I can visualize only two possibilities.
1. You combined four separate pics into one.
2. You achieved that depth of field by using a bellows with tilt and shift movements like this Nikon PB4.



Was it one of these or something else?
Which lens was used? Any bellows or extension rings?
No problem if you want to keep it proprietary.
I totally understand.

james-allen-fancy-color-diamonds.png

tilt-shift-nikon-05.jpg
 
Hi Kenny,

I've been wondering when you were finally going to find those FCD's and send me your thoughts on the imagery. Glad to hear you like the results and appreciate the hard work in trying to get accurate color balance. I've gained a new fondness for these diamonds myself, watching all the movies the last several months. In fact I picked out one or two that would make the perfect anniversary gift for Michele this year.

As to the 'wonderful but mysterious pic', as much as I want to say we did it with amazing proprietary technology, it's simply four images compiled together. Now how we got each of those four images - well that's amazing proprietary technology ;)
 
James Allen Schultz|1358199932|3355494 said:
Hi Kenny,

I've been wondering when you were finally going to find those FCD's and send me your thoughts on the imagery. Glad to hear you like the results and appreciate the hard work in trying to get accurate color balance. I've gained a new fondness for these diamonds myself, watching all the movies the last several months. In fact I picked out one or two that would make the perfect anniversary gift for Michele this year.

As to the 'wonderful but mysterious pic', as much as I want to say we did it with amazing proprietary technology, it's simply four images compiled together. Now how we got each of those four images - well that's amazing proprietary technology ;)

You're such a mench, such a mench! :wink2:

Whew! I'm relieved to learn this.
I seriously got a headache trying to figure out how you got that incredible depth of field. :eek: :eek: :eek:
I thought you had bucked the laws of physics and optics.
I have the Nikon PB-4 bellows but even with movements of the lens stage I can't get anything near that DOF! ;(

I wish you well in the FCD business; they are soooo groovy and magical and out of love, not $$$, I have tried to work to get them into more hands.
I think Michele needs more than two; she needs a whole rainbow of a dozen on a bracelet.
I hope GOG, WF, CBI, and BGD also jump on board the FCD train.
Let's get a chicken in every pot AND an FCD on every hand. :naughty:
 
Is there no "Remove All" function once items have been added to the comparison?
 
JulieN|1358205483|3355565 said:
Is there no "Remove All" function once items have been added to the comparison?

Hi Julie,

No, that's not a feature we thought to include, but I can add it to the list.

Can I be so bold to ask how many diamonds you have to add to the comparison before you start wishing for a 'remove all' button? I know for sure it's less than 17,000, but never would have guessed the comparison page to have more than a handful of diamonds. :D
 
There is also no Comparison Link, I liked that, but not required.

It's good to have it past 4 or 5, I think. Maybe I'm lazy because it was a feature that is now gone!

I frequently add up to a dozen diamonds to the comparison. Since I am shopping for other PSers, not myself, it is useful to have a Remove All function; different posters are looking for different things.
 
Also, will all of the diamonds that were on the other site be added to the new site? There were a few I had my eye on before the beta version, and I can't seem to find them anymore. Thanks!
 
There seems to be no way to search by cut quality when looking at princess cut diamonds. There also is no way to see the cut quality when looking at the details of a princess cut diamond.

Is this a glitch that will be ironed out soon?
 
phillip9698|1358242956|3355863 said:
There seems to be no way to search by cut quality when looking at princess cut diamonds. There also is no way to see the cut quality when looking at the details of a princess cut diamond.

Is this a glitch that will be ironed out soon?

I read a post from James Allen on this forum that says that JA would no longer be posting cut grades of fancies: [URL='https://www.pricescope.com/community/threads/which-of-these-diamonds-is-the-best-value-help-requested.184220/#post-3353881#p3353881']https://www.pricescope.com/community/threads/which-of-these-diamonds-is-the-best-value-help-requested.184220/#post-3353881#p3353881[/URL]

Here's the text: While I can't provide you any specific advise regarding these diamonds, I thought it would be helpful to let you know that we have decided to abandon trying to grade fancy shape diamonds based solely on a few basic proportions. The new diamond videos made apparent to us something that has been apparent to others for a very long time - depth and table percentages are practically worthless when it comes to predicting light performance in princess cuts or any other fancy shape. That being the case, you'll see that the ability to search by cut grade for fancies has been disabled on the beta website and the labels 'ideal', 'very good' etc have been removed.
 
So my understanding is that fancies are a whole different animal and must be seen before purchasing. The James Allen website is cool, but without cut info, how is one supposed to navigate online venders?
 
babs23r|1358271907|3356124 said:
So my understanding is that fancies are a whole different animal and must be seen before purchasing. The James Allen website is cool, but without cut info, how is one supposed to navigate online venders?

That's was my concern. I know grading the cut of fancies isn't an exact science but it is helpful to have experts at least give you a general idea of what you are looking at since you won't have the stone in front of you. Looks as if ill have to depend on whiteflash and GoG when it comes to princess cuts.
 
James Allen Schultz|1358190906|3355360 said:
Hi folks,

We took down beta today and moved into full production. It's a big moment for us, but one that we knew would not be without some difficulty. While most of the major bugs were worked out already this morning, there are dozens of smaller issues (some of which were pointed out by sortmon) that we'll address in the days ahead.

If you experience a problem and would like to help us get it resolved, we welcome feedback through the website or chat. My expectation is that within a week the vast majority of user issues will be fixed.

Hope this helps.


Mr. James - I like what you've done with the site. It's really cool. I wish I had that available when I bought my stone last June. HOWEVER, it helps me now as my buddy is looking for a stone and I'm lurking on your site to help him find a stone! If I can find him the right stone, you better believe I'm gonna push him to buy from you!

Any referral rewards, Mr. James?? :bigsmile:
 
I showed these diamond videos to my fiance today - he was shocked that all the round diamonds have "a weird little flat part on the top." :lol: :lol: :lol: :lol: :lol:

(Anyway, he learned about tables and crowns and crown angles today. He likes little tables, and would most prefer no table at all. The diamond we were looking at had a table of 55%, and he was all "Whoa, that's HUGE!")
 
yep. it's a great move. Hopefully all the bugs in the settings and picture areas get fixed.
 
Do pricescope members still get a discount on the new James Allen website? Previously the "Pricescope Member Price" would come up... but I noticed that doesn't happen anymore on the new website. Does anyone have any insight on this?
 
Bumping this post - can anyone tell me if Pricescope members get a discount at JamesAllen.com and if so, what it is? Thanks :)
 
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