I just got off the phone with someone who is NOT a PS vendor and rather than dwell on my current state of frustration/bruised feelings, I am going to talk about why PS vendors have are great. Sorry if I sound upset, but I feel upset.
As some of you know, I am trying to find a center stone for my ering. This search is entering its 3rd month now because my bf and I have been trying to learn about stones. We have been inching along, but have developed some general parameters. Thanks to PS, we are a long way from when we started and can talk about cut, clarity and color. We can understand there is a difference between AGS and GIA certificates and value the importance of cut. We have also really appreciated the amount of information that fabulous vendors like GOG and Whiteflash provide on their stones. I have talked to some folks at GOG and can tell you they are PATIENT, informative, provide guidance without pressure and -- for good measure -- let me mention patient again.
My recent experience made me only highlighted the PS difference. I was told AGS is an easier grader than GIA. Now, I understand that each lab has its strengths and weaknesses and that some prefer one over the other. However, I was put off by the person''s manner. Furthermore, I was asked why I didn''t like some of the stones which this other vendor had shown me. I felt like I was basically being made to defend my choices. During this conversation, I felt trust diminishing rather growing. Anyway, I was talking through what I noticed on one of the certificates, and mentioned crown angles. Oh boy. The person on the other line then asked me, "do you even know what crown angles are?" I couldn''t rattle off a good explanation, so the person just sort of chuckled and explained how I am not going to notice all these details I have listed once it is mounted and such. Um, this is a big purchase for my bf and me and we are being careful. This conversation made me feel like I was being talked down to instead of being part of a discussion and that was not cool.
Okay, so I guess I did dwell on this less-than-positive experience. I apologize for venting, but I figured fellow PSers would understand my sense of frustration.
As some of you know, I am trying to find a center stone for my ering. This search is entering its 3rd month now because my bf and I have been trying to learn about stones. We have been inching along, but have developed some general parameters. Thanks to PS, we are a long way from when we started and can talk about cut, clarity and color. We can understand there is a difference between AGS and GIA certificates and value the importance of cut. We have also really appreciated the amount of information that fabulous vendors like GOG and Whiteflash provide on their stones. I have talked to some folks at GOG and can tell you they are PATIENT, informative, provide guidance without pressure and -- for good measure -- let me mention patient again.
My recent experience made me only highlighted the PS difference. I was told AGS is an easier grader than GIA. Now, I understand that each lab has its strengths and weaknesses and that some prefer one over the other. However, I was put off by the person''s manner. Furthermore, I was asked why I didn''t like some of the stones which this other vendor had shown me. I felt like I was basically being made to defend my choices. During this conversation, I felt trust diminishing rather growing. Anyway, I was talking through what I noticed on one of the certificates, and mentioned crown angles. Oh boy. The person on the other line then asked me, "do you even know what crown angles are?" I couldn''t rattle off a good explanation, so the person just sort of chuckled and explained how I am not going to notice all these details I have listed once it is mounted and such. Um, this is a big purchase for my bf and me and we are being careful. This conversation made me feel like I was being talked down to instead of being part of a discussion and that was not cool.
Okay, so I guess I did dwell on this less-than-positive experience. I apologize for venting, but I figured fellow PSers would understand my sense of frustration.
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