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AGS000 Cert. Does Not Match Diamond?

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delonn

Rough_Rock
Joined
Jun 9, 2006
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I purchased the following diamond a few days ago from Blue Nile only to hear that the cert. may not match the diamond from a high-end jeweler in SF:

FYI: Before I purchased, I had the supplier provide two sarin reports (in parentheses).
1.71 AGS H VS1
7.71-7.78x4.73
Light Perf.: 0
Proportion factor: 0
Finish: 0
Polish: Ideal
Symmetry: Ideal
Table: 54% (54%, 54.1%)
Depth: 61.1% (60.9%)
Crown Angle: 33.7 (33.6) NOTE THAT 33.6 falls outside of AGS0 cut range but ironically produces a marinally better HCA score?
Pav. Angle: 41.1 (41,41.1)
Girdle .6%-4.4% (Thin-slightly thick)

It scores a 1.9 (Ex, VG, VG, VG) on the HCA based on the cert and 1.1 (Ex, EX, Ex, VG) based on the Sarin. So on paper, this looks like a great stone especially given that it only cost me $13.1 (bank wire, fat wallet discount). Everything else that I was seeing w/ these specs and scoring below 2 on the HCA was in the $15xxx. After eyeballing the stone, and being satisfied w/ my purchase, I took the stone to a local jewel (Goldberry in SF) to view the dimaond using AGS'' new ASET tool.

I showed the owner the cert. and she said it looked like a good stone and asked what I paid. I told her the amount and she said I got a great deal. One minute later, after viewing the diamond through the ASET, she said "something is wrong. This diamond does not match the cert." She said my stone was not an ideal cut and that I should get my money back from BN. She went on to give me her pitch on how I should only be buying a D and at the very least E color and to give her a call when I come to my senses for even considering an H color. Although, there was no doubt that she had an interest in selling me a diamond, I viewed my diamond thru the ASET and I did notice less than Ideal symmetry (arrows that were off). One caveat is that the top of the machine was not on correctly at first, which produced an even greater lack of symmetry. She showed me a picture of a H&A stone in a magazine and said my diamond should look like that. I told her that I didn''t think all AGS000 had perfect arrows and she continued to say that the diamond was at best a VG cut and thus, did not match the cert. despite the number on the girdle matching to the cert. To this end, she would not set the stone as she would be concerned w/ me coming back and complaining. She recommended that I return the diamond, call BN, call AGS, and post an angry message on a forum...and to call her to have her price some stones. While I''m certainly not as angry as she seemed to be, I''d love to get some expert opinions.

While I found her presumptious, threatening, and a bit offensive, that doesn''t discount the fact that the arrows seemed to be more than a little off in the ASET. My amateur guess as to the explanation is that either 1) AGS may have been a little looser when grading the symmetry/cut or 2) the jewelry store owner tilted the diamond in such a way that produced suboptimal viewing conditions.

Specifically, how likely is an AGS000 to have less than Ideal optical symmetry? Additionally, is it possible to tilt the diamond in such a way that shows very poor symmetry in an AGS000? What should be my next steps?
 
I will let some of the others advise on the cert issue, however I would be extremely concerned with this person's attitude and encouragement for you to post angry messages on a forum regarding BN.....
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About her " colour advice" I wouldn't take any notice of that with her saying about " when you come to your senses for choosing an H colour" lets wait for the H owners here to tell you what THEY think!
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An H is a very white diamond and a very good choice - don't let anyone tell you otherwise, unless they are purists who only value D and E. As to this diamond not matching the cert - I will reserve judgement but I think this is very unlikely.

I think with the adjectives you used to describe her attitude will tell you what her problem is - she is angry at losing a sale and has an axe to grind with online vendors. You are doing the right thing by checking here before you go in guns a blazing, it sounds like you have found a great diamond and this is purely sour grapes, but lets see what advice you get about this diamond - until we know more I would be inclined to take her comments with a salt mill until we know otherwise. I don't know if any " fudging" is possible with the ASET make a great stone look bad, again I will reserve judgement as I would like to hear what is said too. In fact with this person, her colour advice and the way she delivered it tells me more than anything that IMO she has an agenda and is very bitter about losing a sale, and what a great diamond you got for a good price. I may be wrong but this is what it smacks of to me...Also telling you to post an angry message on a forum has ruined any credibility she might have had in my opinion too
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BTW welcome to PS
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Search your inner feelings about this seller. If you feel the need for second opinions I''d go elsewhere.



Bill Bray
Diamond cutter
 
is she for real?
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sounds like miss owner/saleslady needs a crash course in diamonds!

1. it should have been very easy for her to find the inclusion in the diamond that corresponded with the one on the plot
2. ags (or any other lab) does not grade optical (how well arrows are formed) symmetry. the arrows being 'off' does not mean the symmetry is less than ideal.
the stone could have been tilted in the aset, or you could have just been looking at it from an odd angle. you have to be steady and have the diamond perfectly level when viewing it.

bottom line, if you want an accurate appraisal, go to an independent appraiser (one who does not sell diamonds). otherwise you are just asking for something like this to happen.
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best of luck
 
‘Ideal’ is not the same thing as h&a.
Sarin equipment is reported to be accurate to +/- 0.2%. All three of your Sarins (AGS uses sarin equipment) fall within this range.

The claim that the stone being sold is not the same as the report presented is a pretty serious accusation. Does it match the dimensions, weight and plotting diagram? Color & Clarity? If it's one of the BN 'signature' stones, it'll have a girdle inscription. I agree with Belle, get a real appraisal if you're concerned.


Neil Beaty
GG(GIA) ISA NAJA
Professional Appraisals in Denver
 
Gotta agree with both Belle and Denver here.

If you want an independent, unbiased opinion or verification, you need to go to someone who is unbiased, and independent.

It also does matter WHICH ASET you saw the stone in.

Was it the hand held one? There are two models of handheld ones. Earlier one is multicolored and cone shaped, Newer one is small tubuler type and lit from underneath.


The desktop one ( stone is put in face down ) and it is white in color. THis unit requires proper lighting, and focusing.

or the Presentation ASET. ( it is stainless steel type outside) lit from the bottom and stone is placed in it face up on a sliding tray.

For the earlier edition hand held model where the stone is in tweezers, alignment is critical and very difficult to acheive,potentially resulting in a different view of the color and pattern.

Rockdoc
 
Welcome to PS.

Did this person have any gemological credentials? It''s always risky taking statements like those at face value when you''re dealing with a resentful salesperson. If you seek unbiased, independent advice for peace of mind...then you should find a qualified independent appraiser in your area who doesn''t buy or sell jewelry.

www.metrojewelryappraisers.com
 
HI:

Her accusations about this stone would be grevious indeed, if in fact are true. The most conscientious way to substantiate/refute her claims--and give you peace of mind--is to take your stone to a credentialed independent appraiser; a professional who has no vested interest in your potential rebound business. Hope this makes sense, and let us know what happens.

cheers--Sharon
 
While I agree with pretty much everyone''s comments, I was wondering if Goldberry was an AGS member with credentials, as I think it would be "uncommon" for a non AGS member to have an ASET.

I certainly would not want to comment negatively about them unless I looked a little further.

While the ASET is sold to AGS non members, AGS members are more "trained" and educated to use it and interpret it''s results.

So I went to the ags site to see if they were a listed member, and they were not. In all fairness it is possible they are applying for membership, as several of us are here, but as of this moment they are not an official member.

On the Goldberry site, without searching deeply through the pages and picture links there, I see no references as them even being gemologists.

You mentioned you spoke to the owner. So I would also assume that person should have some reasonbly professional gemological education and knowledge.

I hope she didn''t charge you a fee for the information she provided, and if she did, you shoould ask for a refund of whatever you paid.

Most commonly, this type of advice is usually worth what you paid for it. I consider finding a "real" appraiser with both gemological and valuation credentials and get worthwhile professional level opinion.

If you choose to have someone local check out Nancy Stacy, as she is in the SF area.... Walnut Creek as I remember. She is credentialed, and can certainly provide you with unbiased information about your purchase.

If you get near Denver, go see Neil, as he is a indpendent who is worth going to see.

Rockdoc
 
I really appreciate everyone''s feedback. I was probably asking for trouble by going to a jeweler instead of an independent appraiser. My intention of going to Goldbery was actually to have the stone set rather than to assess the merits of the diamond. In fact, we never got to talking about settings as she spent 25 minutes devaluing my stone and the other 20 minutes in pitch mode. I picked Goldberry because it was the only place that I could find, where I could view the stone (w/ an ASET, IS, H&A) before setting. She has the Presentation ASET and purchased it from the Vegas show several weeks ago when it was introduced. The caveat is that she was clearly not yet comfortable w/ the device as she could not get an ideal cut diamond that was already set to show up correctly in addition to top of the device initally being tilted. I believe this was an accident.

As far as qualifications, she showed me a certificate from AGTA . Additionally, she mentioned that she had sociology degree, which apparently qualified her to say that when women gossip about rings, the only thing they see is color. She said that if I bought an H, my gf would someday realize that my stone is ''yellow.'' I thought this was a little aggressive so I asked her why jewelers sell - and more importanly, consumers are willing to buy - H color diamonds. She explained that it would only make sense if I lived in a rural community or if I were to be in a particular blue-collar profession.

To be fair, the small second-level store was very well lit and well presented. Margie was by appointment only and had a great selection of emeralds, rubies, and high-end diamonds. Hopefully, my experience was a one-off event.

Because all three sarins show that this diamond''s crown angle is on the border of being an AGS ideal cut, my guess is that this diamond would be on the lower end of AGS000 spectrum. To my untrained eyes, I can make out 8 arrows, the stone sparkles in several types of light, and by my measurements appears very close to 8mm in diameter. Is it possible to go wrong w/ an AGS000 or GIA EX, EX, EX to the untrained person? My only real concern is that I''m paying for an ideal cut diamond when it really should have been a VG cut. Does $13,1xx seem reasonable for this type of stone? It comes out to $7,693 per ct.

The average price/ct for the following cuts is as follows:
H&A Cut 1.50-1.99 cts Round: Average $/carat = $6,847
1A Cut 1.50-1.99 cts Round: Average $/carat = $7,277
1B 1.50-1.99 cts Round: Average $/crt = $7,081

However, many of these diamonds do not have certificates and many are EGL graded. Thoughts?
 
I''ll tell you one thing, that comment about H color being blue collar is highly offensive and I wouldn''t respect another word that person said! As pointed out by others who know more than I do, AGS0 does not mean a perfect hearts and arrows design. As another example, WhiteFlash sells their less than perfect H&A stones as Expert Selection as they do not meet their top qualifications to be labelled A Cut Above. YET, most of those Expert Selection stones ARE AGS0 and they can be a great value.

I would try to erase this visit from your memory. You obviously got a nice AGS0 stone at a good price. I personally am shopping for an H VS1. All of us with H or lower stones should be insulted by the words of that jeweler. Enjoy your stone and be proud of it!!!
 
You''re talking about an investment of $ 13K.

This is not "chicken feed".

It is certainly worth the expense of $ 100-$200 to make sure of what you got, and to get reliable peace of mind with your transaction.

No one can accurately assess the stone without seeing it. PERIOD! Nancy doesn''t have a Sarin ( unless she recently got one) but she is local to you and a competent gemologist. There may be very slight details that can affect the value of the stone that they would pick up on that the normal jeweler would miss.

Neil has most of the advanced equipment including the desktop ASET and a Sarin, Gemprint etc. Not sure how far Denver is from where you are, but it is probably a short flight, so maybe make it a trip there to see him as well as enjoy some of the sights of Denver. Make it a fun trip as well as an informative one.

I''ve personally met Neil and I know Nancy Stacy too. Both are stellar people and duly qualified and credentialed.

Rockdoc
 
It is always an unfortunate thing that we hear so often how retailers hurt not only their own credibility, but hurt the overall trust consumers have in anyone connected to the trade. The tactic of putting fear or doubt into the mind of a customer is not limited to the jewelry business, but our customers are put in a special stae of trust with us and these repeated problems have definitly come to have an overall negative efect.

Sarin machines are often out of calibration. They only need to be a little out of calibration to be quite misleading. In all retail transactions, not just jewelry, please consider the advice of objective, qualified third parties to be more of value than potentially biased parties. From time to time one or more appraisers put fear and doubt into the mix too. Again, I feel it idoes not lead to the best long term benefit. Yes, it may be effective for gathering business in the short term, but it is still not the right thing to do.

The jdgement of what you find most beautiful is the not the result of calculating numbers, but of your personal taste. You can develop this taste by looking at several diamonds. You can short cut this to a great extent by reliance on numbers, but the best results are obtained when your eyes also learn how to judge beauty.
 
Date: 7/2/2006 4:32:44 PM
Author: delonn
I asked her why jewelers sell - and more importanly, consumers are willing to buy - H color diamonds. She explained that it would only make sense if I lived in a rural community or if I were to be in a particular blue-collar profession.

SAY WHA??? I'm sure "H" & "I" sellers Tiffany & Co --and-- Vera Wang --and-- Harry Winston --and-- Cartier.. would be interested to hear her philosophy!
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That is the craziest, most manipulative, unseemly "sales pitch" I'VE EVER HEARD. I guess if she's gonna convince you to buy one of her stones, might as well scare you into a "D"
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.

Sounds like you've found an AMAZING stone at a GREAT price -- much better than ANYTHING available at local B&M's ... you'll start believing that again too once you get an Independent Appraisal.

BTW: I'm guessing she won't set the stone because she doesn't wanna take the insurence risk of cracking it for the profit on a setting only.
 
Wow! She learned a lot in sociology school.

Colors below E are bad because women in San Francisco judge people by the color of their diamonds.
People in rural communities have inherently bad taste.
People currently employed in ‘blue-color’ type jobs like yellow.

I guess I went to the wrong college.

This situation is the problem with the presentation ASET and AGS selling them to anyone with more money than sense is doing a disservice to the diamond buying public. The stone sits on the pavilion in a little hole inside the tool and the observer looks down from the top through a magnifying lens. This makes the alignment of the stone terribly important. Even a few degrees of tilt can cause problems. Does anyone care to guess what happens if you put an awsome stone in one of these and is tilt it slightly? It makes the arrows look off (among other things).

Delonn, your stone is fine, get an appraisal after it’s set so that you have proper paperwork for your insurance contract. I second the nomination of Nancy as a skilled appraiser in the SF area

Neil Beaty
GG(GIA) ISA NAJA
Professional Appraisals in Denver

Note to Rockdoc. Thanks for the kind words. SF to Denver is 1300 miles through the desert. Although it is a pretty nice desert and I actually recommend it as a drive, most people seem to want to fly these days because they think they don’t have the time. It’s a pity really. Flying overhead means you miss some really wonderful rural communities along the way. A banana split at the DQ in Green River WY will justify the drive all by itself.
 
SF to Denver is 1300 miles through the desert. Although it is a pretty nice desert and I actually recommend it as a drive, most people seem to want to fly these days because they think they don’t have the time. It’s a pity really. Flying overhead means you miss some really wonderful rural communities along the way. A banana split at the DQ in Green River WY will justify the drive all by itself.


Oh well - thought you were closer Neil. Guess Rockdoc flunks western US geography. Thought you were maybe a 6 hour drive from SF. Oh well.

How far is the DQ from you? Might be a plan next year when AGS conclave is there in Denver.

Rockdoc
 
Rockdoc,

My favorite ice cream stop is at a gas, guns & gifts store in Cooke City MT. It’s about 600 miles each way and passes through some of the some of the finest motorcycle country on earth. I may be able to find one closer since you’re a flatlander.

Just a thought since I know you've got both tools. In your spare time, can you shoot a picturer of a killer stone through the desktop ASET and through the presentation ASET and then take one with the stone tilted so that people can see the difference?

Neil Beaty
GG(GIA) ISA NAJA
Professional Appraisals in Denver
 
ROFL - FLATLANDER Interesting terminology.

Actually we do have a mountain down here in south FL.

I named it Mount Garbage. It goes up maybe 75 feet high, which for us "flatties" represents a mountain.

Too bad it''s not a natural mountain. It''s a man made one, masquerading as a moutain, but is actually a land fill. In the summer, when you drive by it, you can seat the heat waves as whatever it emits happens.

600 miles.... wow that is a little far to go for some DQ ice cream! At 60 mph that''s a 10 hour drive.

Orlando and the lobster feast place is about a 3 hour drive for me.

Rockdoc
 
I don't know about that... when there's ice cream at the end of the road life is about the *destination* LOL!
 
My mom lives in Garden Valley, Idaho. Next time I visit her I'll be sure to swing through Cooke City for a taste! It's a mere 10-1/2 hours each way according to Yahoo Maps. If the ice cream is good enough, it's worth it!!!
 
Well I think Amex has my picture on the wall to throw darts at.

I think I am "personna non grata" since about 1988, when they were doing dastardly diamond deals, and I exposed it.

But Visa and Master Crunch are ok.

Rockdoc
 
Thanks for the advice everyone. I think I have no choice but to seek another opinion. I''m not sure that I can make it to Denver anytime soon but there is always a possibility w/ my schedule. If anyone has an ASET, it would be great to understand the affects of viewing a tilted stone.

I''ll have the stone checked out and report back to PS.
 
i highly recommend nancy stacy if you want to get a professional second opinion. she is an independent appraiser, teaches GIA gemology classes, and has years in the profession. we have used her numerous times, and one of my close friends is getting engaged and she just had nancy appraise her WF ACA for her and they loved nancy. she''s in walnut creek and i don''t know if she has an ASET or anything but she does have an idealscope and she has seen many ideal diamonds. she also won''t try to sell you anything or denounce your H.

gosh if H is only for rural areas or for blue collar, i hate to think about what a J means!!!! i must live in a cave or something!
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Some other things you can explore on your own to put your mind at ease about the arrows lining up.

Download a free Gem Advisor (see Tools>DiamCalc) above. You can look at a virtual stone in ASET lighting. You can tilt this diamond and see how easy it is to throw the arrows out of whack.

Since you are mainly concerned about the arrows lining up, see if you can find a Hearts and Arrow viewer. Again if the diamond is tilted, the arrows won''t line up but you can compensate by tilting the viewer.

Buy/borrow a loupe (will a magnifying glass work?) and look at your diamond. You should easily be able to see if the arrows line up to your satisfaction.

Good luck, sorry you''re in a funk about your diamond. Try to enjoy it.
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Is anyone else able to download the Diamcalc? It says that that the liscense has expired and requires a password.


As for appraisers, I''m in MN for the week so does anyone have any suggestions? I won''t be back to CA until next week...

 
Struth!
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What does that make me with my L colour which I love?????? I must be a real troglodyte
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