futuremrstildsley
Rough_Rock
- Joined
- Jan 24, 2010
- Messages
- 45
Hello all!
I''m a newbie here (first post!), but I''ve been lurking for quite some time, and judging from all I''ve read here, I figured you all were the best people to ask for an opinion on my radiant diamond. Just got engaged in July ''09 (!!!), but I''ve been having so much trouble with my diamond since about September. For your sake, I will try to keep my involved story as short and sweet as possible, so here it goes!:
First off, let me say that we purchased the ring more out of desperation than anything. We could not find a radiant diamond at several jewelers, so we ended up getting this one from The Jewelery Exchange -- not the most reputable place, but it was purchased with my fiance''s promise to upgrade when we could. My diamond was beautiful from July-September and sparkled like no tomorrow! However, shortly thereafter, all sorts of problems started occurring. My diamond is now cloudy almost 100% of the time and has completely lost its sparkle. It appears frosted and white now, and I have taken it back to get professionally cleaned, and it stays clean for a day or two, and is right back to its cloudy state.
I went back to the Jewelery Exchange several times, only to be rudely brushed off and told that it was my fault and that ''diamonds don''t change'' and it must be something that I am doing to it that is causing all these problems (Superb customer service, huh?) I was told that it had to have been a combination of my makeup, hairspray, lotion, etc, that is causing all the cloudiness. So, I did a trial run and did not use those products at all, or when I did, I removed my ring while I used them and thoroughly washed my hands before putting my ring back on. This did not help at all. I bought a sonic cleaner which hasn''t helped it either. I''ve tried tons of at-home cleaning techniques and absolutely nothing helps. I am starting to wonder if this is even a real diamond on my finger to begin with, or if it was swapped sometime during the process. My fiance is extremely upset over the situation, and I''ve found myself hiding my ring more than showing it off, which is a disheartening and very upsetting feeling.
So, I guess my question is if anyone knows what could possible cause this clouding, or if I even have a good diamond on my hand. We are not diamond experts or highly diamond educated and truly (read: naively) believed we were getting a good deal. The diamond did come with a EGL USA mini certificate and a Universal Gemological Services mini appraisal. I will post the info below along with a couple of pictures for your consideration. I would really REALLY appreciate any opinions/thoughts that you all have on this matter. We will, of course, be taking it soon to a reputable jeweler to have it all sorted out, but I''d like some sort of idea on what I''m dealing with before we get to that point.
THANK YOU ALL SO SO SO much - any help would be most appreciated!
Weight: .97 CT
Shape: CUT COR. RECT. MOD. BRILL.
Color: G
Clarity: SI2
Measurements: 5.85 x 4.84 x 3.55 mm
Depth: 73.3%
Table: 71%
Crown: 10.5%
Pavilion: 56.2%
Crown Angle: 34.6°
Pavilion Angle: N/A
Girdle: THICK POLISHED
Polish: GOOD
Symmetry: GOOD
Fluorescence: NONE
Culet: NONE
Cut Grade: N/A
Comments: Girdle inscribed "EGL US 51312824D".
UGS Appraisal Value: N/A (although on the separate UGS mini appraisal, it states $7,150)
And a picture attached. (Sorry I do not have any professional ones, these are just the ones I took when I got engaged!)
I''m a newbie here (first post!), but I''ve been lurking for quite some time, and judging from all I''ve read here, I figured you all were the best people to ask for an opinion on my radiant diamond. Just got engaged in July ''09 (!!!), but I''ve been having so much trouble with my diamond since about September. For your sake, I will try to keep my involved story as short and sweet as possible, so here it goes!:
First off, let me say that we purchased the ring more out of desperation than anything. We could not find a radiant diamond at several jewelers, so we ended up getting this one from The Jewelery Exchange -- not the most reputable place, but it was purchased with my fiance''s promise to upgrade when we could. My diamond was beautiful from July-September and sparkled like no tomorrow! However, shortly thereafter, all sorts of problems started occurring. My diamond is now cloudy almost 100% of the time and has completely lost its sparkle. It appears frosted and white now, and I have taken it back to get professionally cleaned, and it stays clean for a day or two, and is right back to its cloudy state.
I went back to the Jewelery Exchange several times, only to be rudely brushed off and told that it was my fault and that ''diamonds don''t change'' and it must be something that I am doing to it that is causing all these problems (Superb customer service, huh?) I was told that it had to have been a combination of my makeup, hairspray, lotion, etc, that is causing all the cloudiness. So, I did a trial run and did not use those products at all, or when I did, I removed my ring while I used them and thoroughly washed my hands before putting my ring back on. This did not help at all. I bought a sonic cleaner which hasn''t helped it either. I''ve tried tons of at-home cleaning techniques and absolutely nothing helps. I am starting to wonder if this is even a real diamond on my finger to begin with, or if it was swapped sometime during the process. My fiance is extremely upset over the situation, and I''ve found myself hiding my ring more than showing it off, which is a disheartening and very upsetting feeling.
So, I guess my question is if anyone knows what could possible cause this clouding, or if I even have a good diamond on my hand. We are not diamond experts or highly diamond educated and truly (read: naively) believed we were getting a good deal. The diamond did come with a EGL USA mini certificate and a Universal Gemological Services mini appraisal. I will post the info below along with a couple of pictures for your consideration. I would really REALLY appreciate any opinions/thoughts that you all have on this matter. We will, of course, be taking it soon to a reputable jeweler to have it all sorted out, but I''d like some sort of idea on what I''m dealing with before we get to that point.
THANK YOU ALL SO SO SO much - any help would be most appreciated!
Weight: .97 CT
Shape: CUT COR. RECT. MOD. BRILL.
Color: G
Clarity: SI2
Measurements: 5.85 x 4.84 x 3.55 mm
Depth: 73.3%
Table: 71%
Crown: 10.5%
Pavilion: 56.2%
Crown Angle: 34.6°
Pavilion Angle: N/A
Girdle: THICK POLISHED
Polish: GOOD
Symmetry: GOOD
Fluorescence: NONE
Culet: NONE
Cut Grade: N/A
Comments: Girdle inscribed "EGL US 51312824D".
UGS Appraisal Value: N/A (although on the separate UGS mini appraisal, it states $7,150)
And a picture attached. (Sorry I do not have any professional ones, these are just the ones I took when I got engaged!)
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