gixxerbabe
Rough_Rock
- Joined
- Jan 23, 2010
- Messages
- 47
Hello,
Last week I received my upgrade from James Allen.
I traded up my old .56 AGS Ideal H&A for this 1.16 GIA XXX. I was a little apprehensive getting a non-H&A stone but after receiving it, I think I did well finding an excellent cut stone without paying the higher price of a graded H&A.
I'm very happy with the stone but I noticed immediately that the setting I received, although a 6-Prong Platinum setting, is not the setting pictured on the JA website. There are many differences in the settings. The prongs are not in the same locations, the ring I received is far less substantial and doesn't seem like a comfort fit at all - it has sharp edges to it and isn't rounded. I brought this to the attention of JA, and they blamed it on the lighting/magnification of the pictures shown on their site. I would be fine with a simple apology, or explanation that they are no longer (or never) making the setting shown on the site. Instead, I felt my intelligence was insulted by simply blaming it on the lighting of the photo. Lightning doesn't magically change prong locations or make a non-comfort fit suddenly round and smooth. Oddly enough, my old setting was exactly as pictured on the website, despite all the filigree work and lightning/magnification differences.
I don't think it's worth sending the ring back. I don't really care for any of their other settings in my price range, anyway. Too bad because up until this I was very happy with JA's service and products.
Anyway, here are some specs on the stone and a picture of the finished ring.
Carat weight: 1.16
Certificate:GIA
Color: I
Shape: Round
Clarity: SI1
Cut: Excellent
Depth %:61.90
Girdle: Medium-
Table %:56.00
Culet:NN
Polish:Excellent
Symmetry:Excellent
Fluorescence:None
L/W/D (mm): 6.71*6.77*4.17
HCA: 1.4
Last week I received my upgrade from James Allen.
I traded up my old .56 AGS Ideal H&A for this 1.16 GIA XXX. I was a little apprehensive getting a non-H&A stone but after receiving it, I think I did well finding an excellent cut stone without paying the higher price of a graded H&A.
I'm very happy with the stone but I noticed immediately that the setting I received, although a 6-Prong Platinum setting, is not the setting pictured on the JA website. There are many differences in the settings. The prongs are not in the same locations, the ring I received is far less substantial and doesn't seem like a comfort fit at all - it has sharp edges to it and isn't rounded. I brought this to the attention of JA, and they blamed it on the lighting/magnification of the pictures shown on their site. I would be fine with a simple apology, or explanation that they are no longer (or never) making the setting shown on the site. Instead, I felt my intelligence was insulted by simply blaming it on the lighting of the photo. Lightning doesn't magically change prong locations or make a non-comfort fit suddenly round and smooth. Oddly enough, my old setting was exactly as pictured on the website, despite all the filigree work and lightning/magnification differences.
I don't think it's worth sending the ring back. I don't really care for any of their other settings in my price range, anyway. Too bad because up until this I was very happy with JA's service and products.
Anyway, here are some specs on the stone and a picture of the finished ring.
Carat weight: 1.16
Certificate:GIA
Color: I
Shape: Round
Clarity: SI1
Cut: Excellent
Depth %:61.90
Girdle: Medium-
Table %:56.00
Culet:NN
Polish:Excellent
Symmetry:Excellent
Fluorescence:None
L/W/D (mm): 6.71*6.77*4.17
HCA: 1.4
. I'm glad you called it to their attention and that they are now taking it seriously, because there are definitely differences between the settings. It's pretty obvious the prong placement is different.
What a wonderful upgrade, you must be so excited. I love upgrades, even when they're not mine! 
And I think the current setting is very pretty, even if it wasn't quite what you were expecting.
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