NewShiny
Shiny_Rock
- Joined
- Jan 9, 2004
- Messages
- 300
Sorry this is so long . .
On Saturday I was shopping with a friend at the Stanford Shopping Center (Silicon Valley, CA - very upscale mall). I decided to stop in at a jewelry store to ask about having my ring sized since it becomes a little loose when I get cold. I wasn''t planning on having anything done to it, I just wanted to know my options for when I could finally get the place where my ering was purchased and have the e-ring and wedding band sized together.
The seemingly nice sales man began telling me about sizing beads, etc. Then he asked if he could take my ring to the back to see what the jeweler suggested. BIG MISTAKE. Keep in mind that this is just an inquiry, I didn''t ask for nor authorize a thing to be done to my ring.
A couple of minutes later, the sales man returned. My ring was mangled. There were small "hammer" marks on the bottom of the ring and it was cracked where it had supposedly been sized (as far as I know, the ring was made it my size). What the jeweler was trying to do is make the ring into a "comfort fit" shape. I looked at him in disbelief. I cannot believe someone would have touched my ring without getting permission first. Call me old-fashioned, but I am someone who believes that the circle of the ring represents never ending love, and would never purchase a comfort fit band unless there was no alternative.
I insisted that the ring be returned to its orginal condition immediately. By this time I was sweaty and shaky, on the verge of tears. I didn''t realize how much this ring meant to me until then. I was promised that the ring would be returned to its original condition. About 1/2 hour later, I returned to the store. My ring looked like new, though the bottom feels thinner and it looks a little lopsided though my friends say its all in my head.
So, here''s where you come in.
At the very least, I plan to take the ring back to where I purchased it, though it won''t be until I get back from my trip to see my fiance (Nov. 1). I''ll ask them to check the integrity of the prongs and metal, and have both the e-ring and wedding band properly sized. I will send the bill to the owner of the store that mangled my ring.
Does anyone have any other suggestions on what I should write in my letter to the store owner, and/or if I have any legal recourse for this wrong? I absolutely cannot believe that someone would touch a ring that they were not authroized to work on.
Should I try to meet personally with the owner? Try to get the sales man and jeweler fired? Report them to the better business bureau? Please help! I feel like my property was damaged, and just plain violated.
Thanks in advance,
NS
On Saturday I was shopping with a friend at the Stanford Shopping Center (Silicon Valley, CA - very upscale mall). I decided to stop in at a jewelry store to ask about having my ring sized since it becomes a little loose when I get cold. I wasn''t planning on having anything done to it, I just wanted to know my options for when I could finally get the place where my ering was purchased and have the e-ring and wedding band sized together.
The seemingly nice sales man began telling me about sizing beads, etc. Then he asked if he could take my ring to the back to see what the jeweler suggested. BIG MISTAKE. Keep in mind that this is just an inquiry, I didn''t ask for nor authorize a thing to be done to my ring.
A couple of minutes later, the sales man returned. My ring was mangled. There were small "hammer" marks on the bottom of the ring and it was cracked where it had supposedly been sized (as far as I know, the ring was made it my size). What the jeweler was trying to do is make the ring into a "comfort fit" shape. I looked at him in disbelief. I cannot believe someone would have touched my ring without getting permission first. Call me old-fashioned, but I am someone who believes that the circle of the ring represents never ending love, and would never purchase a comfort fit band unless there was no alternative.
I insisted that the ring be returned to its orginal condition immediately. By this time I was sweaty and shaky, on the verge of tears. I didn''t realize how much this ring meant to me until then. I was promised that the ring would be returned to its original condition. About 1/2 hour later, I returned to the store. My ring looked like new, though the bottom feels thinner and it looks a little lopsided though my friends say its all in my head.
So, here''s where you come in.
At the very least, I plan to take the ring back to where I purchased it, though it won''t be until I get back from my trip to see my fiance (Nov. 1). I''ll ask them to check the integrity of the prongs and metal, and have both the e-ring and wedding band properly sized. I will send the bill to the owner of the store that mangled my ring.
Does anyone have any other suggestions on what I should write in my letter to the store owner, and/or if I have any legal recourse for this wrong? I absolutely cannot believe that someone would touch a ring that they were not authroized to work on.
Should I try to meet personally with the owner? Try to get the sales man and jeweler fired? Report them to the better business bureau? Please help! I feel like my property was damaged, and just plain violated.
Thanks in advance,
NS
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