Find your diamond
Find your jewelry
shape
carat
color
clarity

Would you risk a Leon?

Status
Not open for further replies. Please create a new topic or request for this thread to be opened.
I''m the kind of person that doesn''t mind rougher personalities (and tends to find the funny) and is generally quite happy to just let an artist do their thing, so yes, I would go to Leon in a heartbeat for a project (if I didn''t have a specific image in mind). If I had the money and a gorgeous stone that I just didn''t quite know what to do with, I''d send it to him with a budget and just let him do his thing. But a really emotional piece? No way. I need more hand-holding on sentimental stuff.
 
Um well, until recently I would have said yes - his classic solitaire is just my idea of the perfect e-ring. BUT I honestly couldn''t deal with him - nor he with me. I''m NOT laidback, I do want to be involved and know the details, and he and I would hate each other by the end of the process. On the other hand, there are so many other designers who are SO much easier to work with, whose work is also high-quality and beautiful. Now, I''d rather go to BGD for the e-ring, if I had pave work, I''d ask Maytal, and if I wanted something more antique-looking, I''d look up Singlestone. Leon may be an artiste, but he is certainly not irreplaceable.
 
If I had oodles of money to play with, I'd do it in a heartbeat - just let him create whatever he wants. But at his prices and my budget, it would take me a LONG time to save, and I'm not willing to deal with the uncertainty/unknown/stress with something that I have a great deal of time and effort invested in.

ETA: After reading the entirety of the CS thread...I change my mind. I think I'd work with Leon in any situation (if I had the $ and loved his style of work). I'm sorry to admit this, but the e-mail is downright hysterical. He has a wicked sense of humor - granted, I don't think he quite understood the concept of the audience he was writing to, but I don't think he's an evil person or even a strange person. Frankly, I like that he puts personality and self into his work. Too many people in this world don't.
 
No, because I do not live in New York. I found a local person who does work of the same quality. Follow up without the hassle of shipping a high value item is an important consideration.
 
Nope.
I think Leon's work can be extraordinary and awesome... but I really need to work with someone who's "warm and fuzzy" please, sir!!!
1.gif
 
I don''t really see it as a "risk," but I wouldn''t work with him. There are many designers whose work and personalities are more my style, so I''d prefer to spend my money with them. It''s not that I''d be scared or worried about commissioning a piece from him...but I don''t have any desire for one.
 
I am sad to say I won't now, but before, I was planning on it. I can say with confidence he doesn't deserve my business. I am more than happy to drop thousands and thousands on a setting, but I don't think it matters whether you have to save for years or you have oodles right now. I want to work with a jeweler- for that matter anyone (architect, bond manager, hair stylist, whoever) that really values my business, opinions, and is bending over backwards to make me happy. Then I return to them forever.

I don't think it should matter how much money you make, everyone should be treated with the same, amazing service when you are buying something so special and custom.

From what I have read, the guys at my local chinese restaurant strive to make me happier with my $16.00 order than Leon does for thousands.

If I am going to send a 4+ carat diamond to someone, or a .5 carat spinel, I want them to cherish my business and treat me as a customer with respect! This shouldn't be too much to ask, no matter how great he is.

FWIW, 23rd street jewelers has been so helpful every time I have inquired, and I haven't even given them a hint I will buy from them. They still wanted to make my vision happen, brainstormed ideas with me and listened! That's why they are now my #1 when the time comes.
 
Date: 10/2/2009 10:02:29 PM
Author: LamborghiniGirl
I am sad to say I won''t now, but before, I was planning on it. I am more than happy to drop thousands and thousands on a setting, but I don''t think it matters whether you have to save for years or you have oodles right now. I want to work with a jeweler- for that matter anyone (architect, bond manager, hair stylist, whoever) that really values my business, opinions, and is bending over backwards to make me happy. Then I return to them forever. And I don''t think it should matter how much money you make, everyone should be treated with the same, amazing service when you are buying something so special and custom.

From what I have read, the guys at my local chinese restaurant strive to make me happier with my $16.00 order than Leon does for thousands.

If I am going to send a 4+ carat diamond to someone, or a .5 carat spinel, I want them to cherish my business and treat me as a customer with respect! This shouldn''t be too much to ask, no matter how great he is.

FWIW, 23rd street jewelers has been so helpful every time I have inquired, and I haven''t even given them a hint I will buy from them. They still wanted to make my vision happen, brainstormed ideas with me and listened! That''s why they are now my #1 when the time comes.
Click to expand...
They are totally local to me and while they have pretty stuff, they are ridiculously expensive and I wasn''t impressed with the person who helped me. I swear she looked down her nose at me and was pretty snooty when I failed to see that a heart shaped diamond was pink. OK, it was pink, but extremely light, and even the rose gold barely brought out the color. She also couldn''t get my pad quite right with the tweezers and dropped it on the glass case twice. It clattered around quite a bit, ugh!

I''ve heard the Santa Monica location is better but I didn''t get a chance to get out there. I was in the Manhattan beach store and met with the woman who advises on custom projects.
 
Date: 10/2/2009 10:08:39 PM
Author: TravelingGal
Date: 10/2/2009 10:02:29 PM

Author: LamborghiniGirl

I am sad to say I won''t now, but before, I was planning on it. I am more than happy to drop thousands and thousands on a setting, but I don''t think it matters whether you have to save for years or you have oodles right now. I want to work with a jeweler- for that matter anyone (architect, bond manager, hair stylist, whoever) that really values my business, opinions, and is bending over backwards to make me happy. Then I return to them forever. And I don''t think it should matter how much money you make, everyone should be treated with the same, amazing service when you are buying something so special and custom.


From what I have read, the guys at my local chinese restaurant strive to make me happier with my $16.00 order than Leon does for thousands.


If I am going to send a 4+ carat diamond to someone, or a .5 carat spinel, I want them to cherish my business and treat me as a customer with respect! This shouldn''t be too much to ask, no matter how great he is.


FWIW, 23rd street jewelers has been so helpful every time I have inquired, and I haven''t even given them a hint I will buy from them. They still wanted to make my vision happen, brainstormed ideas with me and listened! That''s why they are now my #1 when the time comes.
Click to expand...
They are totally local to me and while they have pretty stuff, they are ridiculously expensive and I wasn''t impressed with the person who helped me. I swear she looked down her nose at me and was pretty snooty when I failed to see that a heart shaped diamond was pink. OK, it was pink, but extremely light, and even the rose gold barely brought out the color. She also couldn''t get my pad quite right with the tweezers and dropped it on the glass case twice. It clattered around quite a bit, ugh!


I''ve heard the Santa Monica location is better but I didn''t get a chance to get out there. I was in the Manhattan beach store and met with the woman who advises on custom projects.
Click to expand...

lol! Of course you would know better than me, as you live so close.. lucky you! I wish I could just pop in and see the pieces in real life. All I know is I spoke with two different women on different occasions who seemed to be in charge, and they were both very friendly and eager to work with me. Of course, that was on the phone, not in person. The quality looks pretty amazing online-- I am surprised it isn''t so good in real life!

I know they are overpriced, which of course isn''t ideal-- but I''d rather pay tons more and be treated with respect than deal with what Boom went through, any day! (but yet again, if they are snooty, they aren''t winners either)
 
I haven''t read the thread being mentioned, but I had zero problems with Leon. They key is to say, "I love your ring #111 and I want one like it." Then he does his thing and you end up happy!

I also called him when I was in NYC in June staying only about 2 blocks from his office. I called and asked if I could come up and have him check my ring and meet him, and he said to definitely come but he did have an appointment a little after that. He took my ring and had them check and polish it, and he was very gracious.
I just have nothing negative to say. I think if someone wants to create a unique custom piece and give continual input to the jeweler, then Leon is not the right choice. But if you want something of a style that he normally does and can refrain from micromanaging, then Leon is just fine. And again, I haven''t read the thread in question so I am not making any references to that situation.
 
Date: 10/2/2009 12:39:26 PM
Author: TravelingGal
Date: 10/2/2009 12:38:08 PM

Author: tsavvy

I would use Leon. As others have posted, I think it is a matter of personalities meshing and also being able to leave things in his hands. I asked him for a quote several weeks ago and will be sending him my EC tsavorite (it will either be set in a setting similar to my grandmother''s e-ring or in the same setting that AJ has been eyeing).


In the quote request, I did let him know that as long as the ring is beautiful I could care less whether he sends it to me in a plastic baggie or high-end ring box
2.gif
Click to expand...
Which setting is that?
Click to expand...

Hey Tgal,
I originally did have the 5 stone tsavvy posted in my sapphire discussion thread.
This is 95% most likely what I will have made for it now.


BGD have made one very similar in the past that I found on their blog. And so far have been over the moon helpful.
So it''s very possible that in this case, a Leon is not essential for me, as this isn''t really distinctly his style anyway, and I have already seen BGD produce one nicely.
 
whoops, sorry..
here it is:

r1291_016Ww step cuts aj1.jpg
 
Well, I haven''t read the thread in the Colored Stone forum yet, but at this point yeah, I''d use Leon again. He lived up to his reputation on our very first meeting. But afterwards, at the next meeting, he was very nice and we spent over 2 hrs. talking and designing. I even forgave him when he Brink''s my ring to the wrong city. But next time I want a real box!!
 
Date: 10/2/2009 10:19:51 PM
Author: LamborghiniGirl


lol! Of course you would know better than me, as you live so close.. lucky you! I wish I could just pop in and see the pieces in real life. All I know is I spoke with two different women on different occasions who seemed to be in charge, and they were both very friendly and eager to work with me. Of course, that was on the phone, not in person. The quality looks pretty amazing online-- I am surprised it isn''t so good in real life!

I know they are overpriced, which of course isn''t ideal-- but I''d rather pay tons more and be treated with respect than deal with what Boom went through, any day! (but yet again, if they are snooty, they aren''t winners either)
Click to expand...
Just to clarify, it was the WOMAN I wasn''t impressed with. Their stuff however, looks really great. Better than what I saw at Singlestone, whose jewelry is very nice as well.
 
Date: 10/2/2009 11:00:50 PM
Author: arjunajane
whoops, sorry..
here it is:
Click to expand...
Nice ring! I would imagine that BGD could do a lovely one for you as well!
 
Date: 10/2/2009 11:33:24 PM
Author: TravelingGal
Date: 10/2/2009 11:00:50 PM

Author: arjunajane

whoops, sorry..

here it is:
Click to expand...
Nice ring! I would imagine that BGD could do a lovely one for you as well!
Click to expand...

Thanks TG!
I''m confident they can too.

If I was local to Leon/at least in the US my answer would likely be different.
But working long distance/across time zones presents it''s own challenges with any vendor - I feel those would be quite amplified with LM.
 
AJ, I found corresponding with Leon from Perth to be quite good. He and Rachael both respond to emails very quickly, I''ve called him at least 5 times now (!), and at the risk of being branded a liar, I found him to have better communication than BGD. I was in correspondance with Lesley, but days passed with no returned emails, and eventually she just didn''t write back at all! I never actually got a quote from them. I think I might have just slipped through the cracks, so to speak - I initially thought it was because I was being difficult, but now I realize that''s what most of their customers are like. Anyway, I wouldn''t discount using BGD in the future; I don''t feel affronted or as if they have poor service, but in this case Leon was actually easier for me to liase with if that''s one of your chief concerns.
5.gif
 
Absolutely not. 100% no. no no no no no. The truth? If it could happen to Boom, it could happen to me. I wouldn''t take that chance. Nope. Nada.
 
Date: 10/3/2009 4:28:31 AM
Author: justginger
AJ, I found corresponding with Leon from Perth to be quite good. He and Rachael both respond to emails very quickly, I''ve called him at least 5 times now (!), and at the risk of being branded a liar, I found him to have better communication than BGD. I was in correspondance with Lesley, but days passed with no returned emails, and eventually she just didn''t write back at all! I never actually got a quote from them. I think I might have just slipped through the cracks, so to speak - I initially thought it was because I was being difficult, but now I realize that''s what most of their customers are like. Anyway, I wouldn''t discount using BGD in the future; I don''t feel affronted or as if they have poor service, but in this case Leon was actually easier for me to liase with if that''s one of your chief concerns.
5.gif
Click to expand...

Hey JG,

This just illustrates how different everyone''s experiences are with vendors, and why there is never one answer.

I''m glad Leon has been very responsive to you so far. TBH, your experience with him doesn''t sound like the norm - even Tgal, who''s project is almost complete, said she only had few very short talks with him.
But I guess all the better for you
9.gif


I did end up phoning Leon and we "cleared the air" so all is fine.


But on the other hand (after a couple emails to Lesley), Brian phoned *me* and gave me more than 5mins and perfunctory answers
2.gif




Anyways, I''ve jacked this thread enough, I''m going to leave it there now!
 
Yes and no. Yes, I would if it were him just replicating a piece he''s already made. I think I would be comfortable enough with that situation so I wouldn''t have to worry or wonder about how the piece would turn out. No, I wouldn''t if it were a custom piece of any sort. I''m sure it would bother me way too much if he was the least bit rude.
 
Good question.

Probably no. I''m too old to deal with such silliness.

However, I do love his basic solitaire and having him do such an setting should be fairly straight foward - so maybe.
 
I think that second to the quality of the end product, is customer service- that is the relationship between the person and the designer/manufacturer, being able to speak freely and being able to ask an unlimited number of questions of the person or company I've decided to go with for a project. Clearly, Leon is not the type of person someone can do this with. So that eliminates him as a possibility for me immediately. When I was preparing to make my five stone, I sincerely contemplated using Mark Morell to create a "Jade Leaves" type five stone with heart prongs for me. I left Mark a very nice, happy, detailed message of what I was planning to do, telling him that I was looking forward to working with him and I never got as much as a quicky phone call back to tell me he was too busy. While WF did most of what I asked, I kept getting no, no, and no answers to my tweeking requests. Lesley on the other hand, is a living doll to exchange emails with and to brain storm with. While I haven't done a project with B&L yet, I have three on the back burners of my mind that I'm very anxious to do and I will be going with them because I feel confident that I can ask them anything, and that my imput will be respected. That's a feeling that can't be replaced, not even by some "rock star jeweler's" hallmark stamped inside my piece.

Leon made the grand mistake of leaving his professional hat in the closet when he corresponded with Boom. As much as we like and respect various peoples' work, this is still a professional relationship. He never had any rite to sling mud at her personally (extending his sympathies to her husband). He showed himself to be a common street fighter. Very very common. He proved himself to be an embarrassing and immature twit. All of his money will never buy him class.
 
Date: 10/2/2009 11:29:14 PM
Author: TravelingGal
Date: 10/2/2009 10:19:51 PM

Author: LamborghiniGirl



lol! Of course you would know better than me, as you live so close.. lucky you! I wish I could just pop in and see the pieces in real life. All I know is I spoke with two different women on different occasions who seemed to be in charge, and they were both very friendly and eager to work with me. Of course, that was on the phone, not in person. The quality looks pretty amazing online-- I am surprised it isn''t so good in real life!


I know they are overpriced, which of course isn''t ideal-- but I''d rather pay tons more and be treated with respect than deal with what Boom went through, any day! (but yet again, if they are snooty, they aren''t winners either)
Click to expand...
Just to clarify, it was the WOMAN I wasn''t impressed with. Their stuff however, looks really great. Better than what I saw at Singlestone, whose jewelry is very nice as well.
Click to expand...



I have a custom ring made by 23 Street Jewelers. I was initially going to use Leon, but I was not at all impressed with his communication style and decided to go elsewhere. I would definitely say that 23rd Street and Leon are on par in terms of quality, but it is true that 23rd Street tends to be much more expensive. For my ring, there was only a $500 difference, so not too bad.

My ring was made in November ''08 and I went to the store in Santa Monica. I found the staff there to be very helpful and really loved the woman who helped me on my project. When I went back just a few months later, however, I was very surprised and saddened to find that much of the personnel who had been there were gone. I can only assume they had to cut back due to the economy?? I have to admit that I was not terribly impressed with the remaining staff. It''s a real shame because their jewelers are nothing short of amazing. I''d still use them, but not quite as happily.
 
I would and plan to have leon make me a ring. The design I want is trademarked so I wouldnt want to ask anyone else to make it. It definitely tells me I need to
be very very specific about what I want.

Although I was so sad that Boom was unhappy with her ring, and it was not what she was thinking it would be, when I saw the photos I thought it was lovely.
And I thought Leon was rude and could have been way nicer, in one sense I did think he had a point. He said it was a product of her imagination. She hadn''t
actually seen the ring yet. Photos tend to not be a accurate representation of what it will be in real life. I have bought many things that when I got them they
were so much smaller than I thought they would be. Leon may have been more receptive if she had waited for the ring to come first. I dont know. His comments
were so uncalled for, and I would have been just as hurt.

I have talked to a few vendors with excellent reps that I thought were rude or condescending. I don''t think Leon is the only one. Not an excuse for him at all,
he was so very rude and hurtful.

If I didnt love one of his designs as well as the price of it, my answer would be different I am sure. If I could get the same design elsewhere, I might. He got
a clue about the box thing, maybe he will about this too.
 
I have a question for the people who are still LM supporters, or potential future customers.

How can you forgive the last sentence of his email to Boom, that basically said he feels sorry for the man who married her?

I am astonished anyone could see that as just having a sense of humor.

I'm really curious; what would he have to say to a customer to get you to cross him off your list?
 
Date: 10/3/2009 2:32:32 PM
Author: kenny
I have a question for the people who are still LM supporters, or potential future customers.


How can you forgive the last sentence of his email to Boom, that basically said he feels sorry for the man who married her?


I am astonished anyone could put that into the ''sense of humor'' category.


I''m really curious; what would he have to say to a customer to get you to cross him off your list?
Click to expand...
His email to Boom is not for me to forgive. I have no idea what the whole situation is (I did read the whole thread, but I''m not Boom or Leon, I wasn''t there during all their exchanges). I absolutely feel bad that she isn''t satisfied and was hurt by Leon''s words. I''m not a Leon supporter, but I''m not going to rule him out. I''m going to wait until I have an actual experience with Leon to pass judgement and decide if I''d work with him. I have a hard exterior, my feelings don''t get hurt easily. I know everyone is different, but that''s just me.
 
For those who didn't read the offending email exchange between Boom and Leon Mege because they don't care to slog through 8 pages to find it, here it is.
Note the last sentence.

Regardless of all the hairy details or anything that transpired between the two Leon Mege's last sentence went too far.
Way too far.
It rises to the kind of nasty, hurtful jab someone might make during an ugly divorce, not during the retail sale of high-end jewelry.


Quote:


He sends me this email.
It sounds like you are unhappy with this ring. From what I understand you are not happy about the width of the split and the width of the airline. Are there any other objections? What airline width do you think you’d specify if you were doing it again?
You don’t have to answer if you don’t feel like answering. I am just trying to understand how I should prepare a work order with future customers to , make sure there is a full understanding of what will be done.

My reply:
Really? I couldn't sleep and couldn't function for the last few days because I was so depressed. My husband offered to fly me to NY to talk to you personally. You make hundreds of these gorgeous rings, but for me, I have to save in order to own a few of your beauties. It was very very important to me and it's ruined. So yes. I am unhappy with this ring. But I'm taking it because I can't let this control my life anymore.

I will answer your questions because I want to spare others from this kind of experience. It clearly is a problem because I know you recently made a setting for a sapphire that turned out totally different from the customer's expectations as well.

First, the split shank. It is not the width of the split, it is the length that is the problem. As the name implies, the split should be clearly visible from the top, just like the red spinel ring as well as the recent pink cushion spinel ring you made. I don't think the customer should be expected to specify how deep/long the split should be, because how would we know? You are the expert.

Next, the airline. If I were doing it again, I'd say no airline. Then if you had to add one, you should be telling the customer why an airline is needed and how big it's going to be. I would expect the airline to be minimal and equidistant on all sides because that is the point of going custom. So that the setting fits the stone like a glove. I'm going to be blunt. With this setting, it looks like another stone (slightly more elongated) could be put in without modification. The airline on my asscher halo is nothing short of perfect.

I know you are an artiste, I respect that. But at the same time, as customers we have certain visions as well. Please if you need to make changes for technical or aesthetic reasons, explain to us so that we know what to expect. Customers come to you for their dream settings despite the distance or the cost because they want to see their dream settings built by a master. When you take liberties with the design without informing us, it totally crushes us.

Perhaps you didn't expect such a long answer. The truth is, I put you on a pedestal, and I know you do some of the best work out there, but I won't be coming back again.

His reply

Your unhappiness is solely a product of your imagination. I am sorry you feel this way. I am going to do something nice – I will reply to your email point by point, so you can see for yourself how ridiculous your logic is. I don’t blame you personally, I feel that you are a kind and nice person. I am guessing someone is misguiding you and I will try to get you to hear my end of it.


>>> It was very very important to me and it's ruined. >>>
How do you know ? You haven’t seen the ring yet.

>>> As the name implies, the split should be clearly visible from the top>>>
Name does not imply that. Many customers love short split, it’s a matter of personal preference. The reason we fill the work order is to agree on specifics, just like you pick a wallpaper when you hire a contractor. If you were to ask me I would suggested the size of a split I’ve done.

>>> Because how would we know? You are the expert. >>>
If I am the expert – why don’t you take my word that it is a beautiful ring perfect for the stone, done just right. I’ve seen it you haven’t. I have advantage.))))

>>> If I were doing it again, I'd say no airline. >>>
So you think you’ve made a mistake choosing an airline. Why would you blame me for your choice? I disagree that this is a mistake, but again – this is a matter of personal preferences, your wish is my command.

>>> you should be telling the customer why an airline is needed>>>
Again – it’s not needed, it’s a choice of a design, your choice, you’ve made it.

>>> I would expect the airline to be minimal and equidistant on all sides>>>
You are correct and it is. The airline is uniform, 0.3 mm wide. This is what we do most of the time. If you have a preference of particular airline width you should have specified it on your work order that you SIGNED.

>>> it looks like another stone (slightly more elongated) could be put in without modification>>>
Not true, it’s equal to the highest degree, you cannot use the photograph to asses it because the image comes out distorted. I never send photos of finished work and exception that I’ve made in your case I’ve come to regret. At least I would expect a benefit of a doubt by a long time customer.

>>> The airline on my asscher halo is nothing short of perfect.>>>
According to my records ( and if my memory serves me well) your asscher cut ring DOES NOT have an airline.

>>> I know you are an artiste>>>
No, I am a jeweler. I create a piece of jewelry according to customer’s wishes using my artistic abilities to achieve the best possible result. Artistic interpretation is not a science and cannot be argued in this manner. If you feel my artistic abilities are not on par with your artistic requirements simply find another jeweler. No need to insult me.

>>> When you take liberties with the design without informing us>>>
Please read the work order you’ve signed!!!!

>>> I put you on a pedestal>>>
I am still alive.

>>> you do some of the best work out there, but I won't be coming back again>>>>
Trust me you will. The real question is –will I take you back? Of course I will. I like you. You are fun. I haven’t had such a clear case of temporary jewelry blindness since 1995. I think you will get over it. Get a good night sleep, take an aspirin, wait for a week or so and by that time doctor “pink spinel ring” will arrive and will put you out of your misery. I know right now your head is preoccupied with images of airlines and splits in a size of Grand Canyon, but when the dust clears I expect a nice gift with a letter of apology.

My regards to your husband, my heart is going out for him.
 
Kenny, I do think that his reply was way out of line. I have been in Booms place before, but I think emails come across differently to all people. It was not good
all the way around.

I took Leon to mean that he felt sorry for her husband because she was so worked up about a ring she had never even laid eyes on yet. I am not saying Leon
was right, but Booms email did come across to me a little over the top. No offense to Boom, I totally understand. I would be upset too. It''s a lot of money
and you should expect great service. People are still people and we all read inferences into things differently. I just think it is an unfortunate problem all the way
around.

Many people have had great experiences with Leon. If I screwed up big time, I wouldnt want everyone to write me off for that one thing. I was so nervous
when I talked to him, but he was nothing but gracious to me.

I think Leon''s response may have been kinder if Boom had received the ring first and then talked to him. Just my opinion and I could be wrong. I will be
more careful if I order from him, but I wont write him off for one (albeit horrible) experience. We all screw up from time to time.
 
Date: 10/3/2009 3:39:06 PM
Author: luv2sparkle
Kenny, I do think that his reply was way out of line. I have been in Booms place before, but I think emails come across differently to all people. It was not good

all the way around.


I took Leon to mean that he felt sorry for her husband because she was so worked up about a ring she had never even laid eyes on yet. I am not saying Leon

was right, but Booms email did come across to me a little over the top. No offense to Boom, I totally understand. I would be upset too. It''s a lot of money

and you should expect great service. People are still people and we all read inferences into things differently. I just think it is an unfortunate problem all the way

around.


Many people have had great experiences with Leon. If I screwed up big time, I wouldnt want everyone to write me off for that one thing. I was so nervous

when I talked to him, but he was nothing but gracious to me.


I think Leon''s response may have been kinder if Boom had received the ring first and then talked to him. Just my opinion and I could be wrong. I will be

more careful if I order from him, but I wont write him off for one (albeit horrible) experience. We all screw up from time to time.
Click to expand...
Loves2sparkle, your post is very well put. I agree completely! :)
 
The risk is too high for me. If he doesn''t have the common sense to remain professional when communicating (in print form!) with clients, in what other areas of the work order and transaction might he exhibit the same lack of sense? Having read the negative reviews, it would be nobody''s fault but my own if I decided to work with him and something went wrong.
 
Status
Not open for further replies. Please create a new topic or request for this thread to be opened.
GET 3 FREE HCA RESULTS JOIN THE FORUM. ASK FOR HELP
Jewelry Blog
PriceScope-Concierge-Ad
Find prime cuts.
Top