When someone got a crummy diamond

[kenny]

On RT people sometimes come right out and ask questions like, "Did I buy a bad diamond?".
Let''s face it, sometimes they did.

If the deal is done and it is not returnable how should we respond?
We could say," It''s fine just enjoy it", or should we help them learn about cut which will teach them more about how poorly cut their diamond is.
We could compromise and say, "Enjoy it for now, it''s beautiful but if you upgrade some day learn about cut first."

 

[Maisie]

I would rather not hurt anyones feelings so I would probably not post in the thread at all.

 

[jewelz617]

I wouldn''t say anything. Unless they specifically said "I''m not happy with my diamond, where can I look for a better one for a future upgrade."

 

[Lula]

Date: 3/17/2010 12:34:36 PM
Author: PinkAsscher678
I wouldn''t say anything. Unless they specifically said ''I''m not happy with my diamond, where can I look for a better one for a future upgrade.''

+1

 

[Dancing Fire]

Date: 3/17/2010 12:23:39 PM
Author:kenny
On RT people sometimes come right out and ask questions like, ''Did I buy a bad diamond?''.
Let''s face it, sometimes they did.

If the deal is done and it is not returnable how should we respond?
We could say,'' It''s fine just enjoy it'', or should we help them learn about cut which will teach them more about how poorly cut their diamond is.
We could compromise and say, ''Enjoy it for now, it''s beautiful but if you upgrade some day learn about cut first.''

i tell them the truth

if i asked a Q i''d expect to hear the truth.

 

[ForteKitty]

that question is equivalent to: "am i fat?"

 

[Upgradable]

I''d follow Maisie in not posting.

 

[MichelleCarmen]

If the diamond is so-so, then I tell them to enjoy it. If the diamond if flat out bad, I don''t respond. It''s the same in the SMTR forum. When I look there, I only respond to pieces that are of appeal to me. The rest I don''t say anything or make up that I like the stone/ring/whatever.

 

[Sizzle]

I think you should tell them. This is a diamond education board. One way or the other they will figure out its a piece of crap and it might not be returnable at that point. That being said, not every diamond that is not "ideal" is a bad diamond. Sometimes people chime in with the "go to so & so an get the AGS0 special".. that might not always be realistic. I think if something is just grossly wrong, say something, otherwise say nothing.

 

[Dancing Fire]

Date: 3/17/2010 1:16:57 PM
Author: ForteKitty
that question is equivalent to: ''am i fat?''

nope, you are hot FK!!

 

[kenny]

I'm surprised we haven't heard, "Does this diamond make my butt look fat?"

 

[junebug17]

I lurk in RT but don't comment because I don't know much about diamonds. I've noticed when this happens, someone usually asks if there is a return period, and will give a reason as to why it isn't a good stone (usually cut-related). If the answer is yes, the OP is told to consider returning it and will be offered assistance in picking out a better quality diamond. If the answer is no, then I've noticed people are usually comforting and kind about it. Sometimes a re-cut is suggested. I've noticed this is done very nicely, and in a kind way.

Actually, now that I think about it, this happened to me! My husband bought me an estate wedding set for our 25th, so I went on-line and found PS. I started doing some reading and realized my diamond was not well-cut. I posted about it, and as I said, a few suggested returning it, and a few said a re-cut. After I posted pics of it posters commented that the diamond and set were pretty. Everyone was really nice, nobody said my husband and I were dummies for not doing research before buying, and I really appreciated it and felt better. I didn't get the feeling they were being complimentary just to make me feel better. After seeing pics of the set, I really feel the people who commented genuinely thought it was a pretty diamond and didn't seem to feel a re-cut was necessary.

eta: Kenny, I re-read your post, and yes, usually the people who respond do educate the person about cut, or whatever the issue is. As I said, I leave this to those more knowledgeable than me. If it's not returnable, then yes, usually the poster is told to enjoy the diamond for now and possibly upgrade down the road. I think this situation is always well-handled by our resident experts!

 

[AprilBaby]

Once it is non-returnable I don''t post on it anymore. Or if I don''t like it, I don''t pretend I do. I just don''t post on it.

 

[lilyfoot]

Date: 3/17/2010 2:29:16 PM
Author: AprilBaby
Once it is non-returnable I don''t post on it anymore. Or if I don''t like it, I don''t pretend I do. I just don''t post on it.

Agreed!

 

[Hest88]

Yep. If it''s non-returnable I usually don''t post. Or, if the person is feeling bad about it, I''ll post something like "I''m sure your GF will love whatever you give her."

 

[Lorelei]

Date: 3/17/2010 12:23:39 PM
Author:kenny
On RT people sometimes come right out and ask questions like, 'Did I buy a bad diamond?'.
Let's face it, sometimes they did.

If the deal is done and it is not returnable how should we respond?
We could say,' It's fine just enjoy it', or should we help them learn about cut which will teach them more about how poorly cut their diamond is.
We could compromise and say, 'Enjoy it for now, it's beautiful but if you upgrade some day learn about cut first.'

There are various levels of cut quality and beauty, if a stone isn't ' Pricescope Perfect", it doesn't necessarily make it a bad diamond. If the poster can't return it then I don't see the point in making them feel worse by telling them their diamond isn't great if it ISN'T great, but if they mention upgrading is an option or returning the stone then we can advise accordingly and then steer them in the right direction.

 

[PumpkinPie]

Date: 3/17/2010 3:27:25 PM
Author: Hest88
Yep. If it''s non-returnable I usually don''t post. Or, if the person is feeling bad about it, I''ll post something like ''I''m sure your GF will love whatever you give her.''

agreed - this seems a kind way of dealing with it.. but I do appreciate that some people can give honesty.. this is an education forum afterall

 

[yssie]

I usually say something like "is it still within the return period" - I figure if they're asking, they're questioning the purchase, and if they're questioning the purchase, they actually want honest input. If you can't take the truth why ask at all?

 

[Round Halo Lover]

My mum always said, ''If you have nothing nice to say then say nothing at all''!!!

 

[Maisie]

The original question was ''if the deal is done and it''s not returnable''.... I honestly can''t see the point in hurting someones feelings by saying their diamond is ''crummy''. They have come to post what they love. It would be incredibly unkind to say its not a good diamond.

 

[makemepretty]

I''d post positive or nothing at all about someone''s diamond choice. Beauty is in the eye of the beholder, and that''s more than true when it comes to diamonds and jewelry.