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Warranty''s

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reebs

Rough_Rock
Joined
Jan 22, 2004
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Deciding weather or not to order a diamond from an internet seller or go to a local mall jewelery store. Is it worth going to a mall jeweler for the warranty or just go to an internet jeweler???? How often do most people even use warranty? Do most internet jewelers guarentee there setting that the diamond won''t fall out?
 
Take a look at this discussion. Its in the FAQ's under the topic heading B&M vs E tailers
 
NO MAUL JEWELERS!!! RUN!

That said, you will find that your money goes a long way in any B&M that is OUT of a mall, and with an internet seller with an excellent reputation. Nothing is guaranteed, except that maul jewelers WILL most likely rip you off more than any internet store...

Good luck!!
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I agree stay away from the mall jewellers. However dont completely discount the B&M's. Buying a diamond is not like buying an ipod from the internet because it is discounted better there. An Ipod is built to the same specifications from the same factory. The retail stores carry the same ipod but price it higher because of higher overhead costs.




Every diamond is unique. B&M's have access to the same inventory as the Etailers, however you'll see a $1-2K difference between the two businesses. A stone may stone excellent on paper but when you physically see it, it may turn out to be a "dog" or alternatively may not inspire you as much. My recommendation is try stores that have


A) B&M presence and an internet presence


B) Internet stores that analyse the stone before they send it to you.


C) Internet stores that let you look at the stone at an appraiser at a minimal $10-$15 viewing only fee.










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I chose to go the B&M route for several reasons. First, none of the e tailors carried the "orginal" radiant cut (Henry Grossbard). Before agreeing to go with the "original" radiant cut my gf and I looked at various generic cut radiants. I narrowed our choices down to about 16 quality diamonds within my price range and specifications. Several B&M's and etailers advertised the same stone. In all cases the etailers discounted the price of the same stone by at least 1-2K. Theoretically speaking the etailers sound like modern day Amazon right. Herein lies the problem. My persona dictates that I must see and feel what I pay for and this is especially true for larger purchases like diamonds where every stone is unique.




Out of that list of 16 generic radiant cut diamonds there was a diamond that I was especially interested in (it was cut as a 2B) and this diamond was only advertised by 2 etailers. I contacted one of them and inquired about seeing one of them. I was told that I could see it at a local appraiser who was charging a good deal of money for a one hour session. I took the risk and decided to go see it anyway. It turned out that the stone had a significant bow tie. I decided not to go with it and also lost $240 to take a peek at the stone. I would recommend etailers change this way of doing business. If anything they should negotiate a smaller viewing fee $15-$25, which lets the consumer look at the stone without the appraiser's opinion. If they like it, they can get a full appraisal at full price charged by the appraiser or just decide to buy it without using the appraiser. Everyone benefits here.




Etailers also give consumers the option to buy a stone and have it shipped to them and if the consumer doesn't like the stone then they can return it back. Most etailers have decent money back and return policies in place. I'm a stoic believer that money if invested wisely makes money. Any sum of money tied in for however short a period of time in a non interest bearing third party account is not an optimal solution for me. Plus I'm just not comfortable with the net risk involved.




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Click the Vendors link at the top of the page and visit some web sites. Check out the different Vendors policies.

Some of the Vendors offer lifetime upgrades. And that's just upgrade. No spending double what you paid the first time or some other outrageous % of the original purchase price. I just cashed in on the Life Time Upgrade policy with White Flash. Some offer some form of buy back. Policies vary. The only thing that is different is shipping the ring/jewelry item, instead of dropping by the shop.
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