- Joined
- Jul 24, 2003
- Messages
- 2,601
I saw a stone online and inquired about it. It had everything I was looking for and I was so excited it was available. We messaged back and forth real time about the stone. I asked what it would take to hold the stone, vendor said just say the word and I will hold it so you don't have to worry about it being sold. I said great, put it on hold for me. I told them I would be at the bank on Monday to pay for it. They promised pics and stats to come later. The next day I tell my husband and friends about the perfect stone I found and it had everything I was looking for. I went online for hours and found the perfect setting to enhance this stone and was so excited. Later that night I went to check for the pictures and stats from the vendor and received a message.
I'm sorry, but I received an email from a customer confirming they wanted that diamond, I didn't know about that email when I promised to hold the stone for you but the time stamp on the email was before I talked to you.
So the stone that they were holding for me is being sold to someone else because the vendor didn't read their email before promising it to me, after reading their email they take the stone back because the time of the email which they didn't even know about at the time it was promised to me.
Very bad business practice. If you knew you had interest in a stone why wouldn't you check email first before promising something to another person.
I am so upset I can't even describe it, I will never find a another stone with the pattern, size, color and price again. Extremely put off!!!!.
What do you think?
I'm sorry, but I received an email from a customer confirming they wanted that diamond, I didn't know about that email when I promised to hold the stone for you but the time stamp on the email was before I talked to you.
So the stone that they were holding for me is being sold to someone else because the vendor didn't read their email before promising it to me, after reading their email they take the stone back because the time of the email which they didn't even know about at the time it was promised to me.
Very bad business practice. If you knew you had interest in a stone why wouldn't you check email first before promising something to another person.
I am so upset I can't even describe it, I will never find a another stone with the pattern, size, color and price again. Extremely put off!!!!.
What do you think?