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Upgrade experience with James Allen

jewels2

Shiny_Rock
Joined
Sep 19, 2008
Messages
489
Hi all! :wavey:

Just wanted to give a HUGE THANK YOU to James Allen staff and especially Jim Schultz for a fantastic upgrade experience :appl:

About a year ago I purchased a 1.17ctw AGS 000 I color SI1 diamond and a platinum classic 6 prong band from JA. Everything about this purchase was top notch and this diamond had uh-mazing performance, however, I had really wanted at least a 1.5 ctw and also just did not 'love" the I color (I really agree with those that say AGS grades soft on color)

So off I went on JA website in search of an upgrade. I really wanted to maximize size and was looking in the 1.75 range but I finally decided I just did not want to sacrifice color and found a 1.51ctw AGS 000 F SI1 :love:

The problem I had though was I did not want to purchase a new band, sigh.

Enter Jim Schultz who contacted me personally with a fantastic solution! He had the same band as mine in his inventory that had been returned and offered it to me for a minimal price. I was SO excited!! For a moment I thought I was going to have to let this diamond go and was over the moon that it was soon going to be mine :D

Well today it arrived and all I can say is WOW just beautiful! The size and color are perfect (for now LOL!) The customer service that I have received here has been phenomenal and I would not hesitate to recommend JA to anyone.

Now, as soon as I can figure out how to take a good photo I will be back to post some pics :oops:
 
Thats a great report, Jewels2! so glad it worked out well for you - and kudos to JS himself for the personal contact with the perfect setting --- now hurry up and load those pics!!!! :naughty:
 
Congrats on the upgrade but we MUST see pictures! Sounds beautiful!
 
How exciting!! Can't wait to see pics of this new beauty! :appl:
 
Thank you everyone! I know pictures are a must LOL but I am having trouble getting a good one so I will try again tomorrow :cheeky:
 
Jewel2 :wavey: Its been 2 days... and you promised us pictures... we are waiting.... (taps foot!!) :bigsmile:
 
Enerchi|1344614801|3249162 said:
Jewel2 :wavey: Its been 2 days... and you promised us pictures... we are waiting.... (taps foot!!) :bigsmile:



LOL I am SO sorry! I have tried both on my iphone and my camera and I just cannot get a good picture :nono: I am going to have my daughter try :bigsmile:
 
I am putting in an order with JA; seems like you had a great experience with Jim. Do you have his email?
 
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